Center for Business and Community Education Operations Manager Internal Applicants Only
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Position Details
Position Information
Position Title Center for Business and Community Education Operations Manager Internal Applicants Only
Classification Title Administrator
Position Number B1231PD
Grade Level M2
Starting Wage/Salary $66,950 - $70,000 with exceptional benefits
Close Date 06/07/2026
Open Until Filled No
Open Until Filled Notes
Position Type/Employee Class Administrative
Faculty Status Not applicable
FTE 1.0
Contract Months 12
Overtime Eligible Exempt
Location Bend
Hybrid Remote Work Eligible? Yes but no COCC position is fully remote. Hybrid/Remote possibilities to be determined by the supervisor/department and discussed during interview process.
Exceptional COCC Benefits Summary
CLICK HERE TO VIEW BENEFITS & PERKS
Primary Purpose
The Center for Business and Community Education Operations Manager provides operational leadership and high-level coordination for professional and community education programs within the Center for Business and Community Education. The position manages complex administrative and programmatic functions that support the planning, delivery, and evaluation of workforce and community education programming.
Essential Duties and Responsibilities
Operational Leadership and Supervision
Provide day-to-day operational leadership for the administrative and logistical functions of the Center for Business and Community Education, ensuring efficient delivery of professional and community education programming.
Supervise, train, direct, and evaluate the work of front line Classified and temporary staff; establish priorities, adjust workflows, and ensure continuity of operations and effective operational coverage.
Oversee daily Center operations, including process improvement, workflow management, and administrative systems that support program delivery.
Plan and implement internal staff trainings to improve operational effectiveness and customer service.
Serve as authorized purchaser and operational liaison with Fiscal Services, ensuring compliance with institutional purchasing policies.
Provide administrative support for departmental financial processes, including non-general fund budgets, grants, contracts, compliance monitoring, and reporting.
Program Management Support
Coordinate operational implementation of professional and community education programs for the Center, to include instructor scheduling, facility coordination, classroom setup, materials preparation, and program support.
Collaborate with the Director and program managers to develop and maintain the Center's comprehensive course schedule, ensuring alignment with community needs, available resources, and institutional priorities.
Provide operational coordination for program logistics.
Provide real-time classroom and instructor support, including troubleshooting operational issues that arise during program delivery; may include evening and weekend programming.
Work closely with Marketing and Public Relations to support development and distribution of digital and print marketing materials, including email campaigns, social media communications, and website updates.
Institutional and Community Collaboration
Serve as an operational liaison between the Center and other college departments including Fiscal Services, Marketing and Public Relations, Information Technology, and campus facilities.
Support partnerships with community organizations, government agencies, and industry partners involved in workforce and community education initiatives.
Administrative Duties
Perform various administrative functions and special projects as needed, in support of the programs.
Participate and model the college and community education mission, vision, values and goals.
Participate in professional development opportunities.
Department Specific
Knowledge, Skills, and Abilities
Individual must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
Knowledge of principles related to program development, group leadership skills and an understanding of group dynamics.
Ability to be action oriented, self-directed, organized, detail-oriented, and focused with the ability to set priorities and delegate work.
Ability to work independently engaging in problem solving and resolution, and skillfully organize and perform multiple tasks within expected timelines.
Possess a high level of energy and commitment, and demonstrate sound decision-making, critical thinking and problem-solving skills.
Ability to plan, organize and manage continual growth and development for a complex program.
Ability to prioritize internal and external customers by planning and delivering high-quality programs and service.
Ability to create and maintain strong community collaboration, partnership building and negotiating skills.
Ability to communicate effectively, both orally and in writing, including excellent editing skills.
Proficient in MS Office Suite and ability to quickly learn additional software applications.
Ergonomic Requirements
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to sit or stand at workstation for extended periods. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. Requires near visual acuity to write, read written materials and computer screens, and sufficient hearing and speech ability for ordinary telephonic conversations. Includes regular transporting of class supplies including ability to lift up to 50lbs. Travel to course programs, branch campuses, community meetings, and be flexible with work hours, including evenings and weekends. All individuals are required to be able to perform essential functions with or without reasonable accommodation.
Minimum Requirements
Education:
Bachelor's Degree in General Studies, Business Management, Adult Education or related field.
Experience:
One year supervision or lead work with an administrative staff.
Three years of experience with any combination of the following:
Program support, Operational administration, Leadership and/or supervision of events, Community Education experience in a Community College setting
License:
Valid Oregon driver's license or the ability to obtain within 30-days of employment.
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.
Preferred Qualifications
Education:
Master's degree in Education, Adult Learning, Business Management or related field.
Experience:
Supporting partnerships with community organizations, government agencies, and industry partners.
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.