Operations Communications Specialist

7-Eleven • Irving, TX • 1h ago

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Job ID R26_3291 Address 3200 Hackberry Road, Irving, Texas, 75063, United States Location Irving, Texas

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Summary:

The Operations Communications Specialist coordinates the internal communications for the organization; designs, writes , edits, proofreads and revises communication content as necessary ; ensures consistent design of communications and compliance with Company policies, procedures, standards and goals.

Responsibilities :

Designs, writes, edits and delivers planned, recurring and non-recurring communications as elements of the overall communication strategy and communicates to multiple, diverse audiences at all levels of the organizations

Consults with internal departments about timing, format and content of communications to employees that will enhance employee trust in Company leadership and confidence in the Company as a whole

D etermines and develops the best method of communicating message s and uses creative ability to assist M anagers with developing content of messages consistent with the corporate communicati on philosophy

Uses developed expertise and makes recommendations to Manager regarding the development and implementation of a communication protocol consistent with best practices within the communications discipline

Monitors feedback portals and handles general communication questions, concerns or requests for assistance in drafting communications

Uses creative ability to create and publish corporate communications; ensures communications are written in a manner that ensures all employees understand

Assists in the development, implementation and ongoing maintenance of new Company-wide portals of communication

Assists in the collection and compilation of Company-wide information collection efforts, e. g . , employee surveys

Investigates perceived abuses to established communication protocols and report s findings to M anager

Develops and presents programs aimed at improving communication skills and communication effectiveness

Attends programs, seminars and workshops relevant to the discipline of communications

Monitors and maintains corporate TeamView and department TeamView sites for content and updates accordingly

Completes other duties, including special projects, as assigned by Management

Edu cation Requirements:

Bachelor's Degree in Communications, Public Relations , English or other related discipline

Experience Requirements:

Previous experience with public relations or communications design and development preferred

Skill Requirements:

Demonstrated e xpertise with Word, Excel and other MS Office suite applications

Outstanding communication skills and the ability to research and resolve issues

Excellent customer service skills and the ability to work with people having diverse requirements

Well organized with the ability to work under pressure and meet tight deadlines

G ood understanding of intra-depar tment functions and operations

Ability to perform repeated bending, standing and reaching

Ability to occasionally lift up to 40 pounds

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs as necessary.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link (https://oli.vi/vLxt8oUz) .

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link (https://oli.vi/sxR17vDU) .

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