Marketing Communications Specialist

UnitedHealth Group • Dallas, TX • 20h ago

Requisition number: 2361102

Job category: Communications

This position is Remote in TX. You will have the flexibility to work remotely* as you take on some tough challenges.

Explore opportunities with WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together.

This position requires the employee to assist with operational and marketing patient communications (letters and emails). This position interfaces between creative, technical and all levels of management in a rapidly changing environment. This position provides creative direction in designing and developing products that support business strategies and fills the needs of specific customer groups.

This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST.

This will be on the job training and the hours during training will be 8:00 am - 5:00 pm CST, Monday - Friday.

Primary Responsibilities:

Copywriting

Editing

Approval routing

Creating engaging content for patient emails and letters to increase patient satisfaction

Tracking tasks in a web-based project management platform

Tracking reporting metrics

Corresponding with stakeholders and leadership

Gathering and analyzing data to make decisions on the next steps

Using Microsoft Excel and other Microsoft Office applications to report and exchange data

Keeping communications projects on schedule

Adhering to applicable external / governmental guidelines and requirements (e.g., legal regulatory)

Other duties assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required qualifications:

High School Diploma / GED and equivalent years of work experience

Must be 18 years of age OR older

1+ years of Marketing / Communications experience OR a related field experience

Previously worked OR is currently working as a contractor placed at UGH or one of its subsidiaries or affiliates

Experience with Computers and Windows Based programs including Microsoft Office Suite (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Windows, internet browsers, etc.)

Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST from Monday - Friday

Preferred Qualifications:

2+ years of professional experience in marketing, communications, OR a related field

Advanced proficiency in Microsoft Office Suite and web-based platforms

Working knowledge of AP Style

Telecommuting Requirements:

Reside within the state of Texas

Ability to keep all company sensitive documents secure (if applicable)

Required to have a dedicated work area established that is separated from other living areas and provides information privacy

Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

Ability to motivate others

Excellent written and verbal communication skills

Critical thinking skills

Learning and retaining knowledge

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RPO

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