Administrative Assistant

C&W Services • Madison, WI • 2h ago

Job Title

Job Description Summary

The Administrative Assistant plays a key role in supporting the Workplace Experience Team by ensuring smooth daily operations and an exceptional experience for building occupants. This role requires strong customer service skills, organizational ability, and the capacity to support facilities and office operations in a dynamic work environment.

This is a full-time, on-site role with opportunities for professional development within the team.

Job Description

Key Responsibilities

Serve as the first point of contact for requests and inquiries; answer call center phone, create, and route work orders to appropriate teams (e.g., maintenance, cleaning, events)

Manage calendars and assist with scheduling meetings, appointments, and conference rooms

Coordinate team-building activities, employee engagement initiatives, and office events, including logistics and catering

Assist the Meetings & Events team in meeting coordination and support

Perform administrative duties such as ordering and managing office supplies, filing, data entry, and maintaining organized records

Maintain office organization and ensure common areas are clean, stocked, and presentable

Collect and track employee or occupant feedback, identifying trends and opportunities for process improvement

Assist in implementing process improvements to enhance team efficiency and daily operations

Maintain safety documentation, including emergency manuals and training records

Build and maintain positive relationships with clients, visitors, staff, and vendors

Provide general administrative and operational support across the team

Key Competencies

Excellent verbal and written communication

Highly organized, detail-oriented, and self-motivated with the ability to prioritize tasks

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) preferred

Professionalism, reliability, and strong interpersonal skills

Experience Requirements

High school diploma or equivalent required

Previous experience in customer service is a plus but not required

Other Duties

This job description outlines key responsibilities and may evolve based on business needs. Additional duties may be assigned as necessary.

Work Environment

This role is based in a professional office setting and will involve travelling between buildings in various weather conditions. Standard office equipment is used regularly.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job @type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $21.25 - $25.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any @type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: "C&W Services"

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