Inside Sales Representative

Mid-Cape, a division of US LBM • Falmouth, MA • 5d ago

Mid-Cape Home Centers traces its roots back to 1895, and today supplies
professional builders, remodelers and homeowners in Massachusetts\'
South Shore, Cape Cod and the Islands with lumber and specialty building
materials from its six locations in the southern coastal region of
Massachusetts. . A Brief Overview The Inside Sales Representative
assists with new and existing customer sales and provides product
support to outside sales representatives. This position provides quotes
and product dimension information, both in person and over the phone.
Pay Range: \$26.00 - \$34.00/hour What you will do Respond to customer
inquiries regarding product selection, placement of orders, prices and
quotations, complaints, and scheduling of deliveries and installations.
Initiate telephone calls to customers to generate sales. Obtain orders
from customers and sales representatives; enter work order, credit
return, return authorization, pick ticket, and service request; file
paperwork accordingly. Coordinate purchase and delivery of special
products. Obtains information on pricing specifications, uses and
availability. Manage schedules for project by coordinating with outside
sales, jobsites, and assigned customers. Maintains stock levels on the
sales floor and in the stockroom. Researches credits, returns, and late
payments as needed. Check on back orders and resolve any outstanding
issues; solve billing problems and compile data for closing. Handle
special orders and advanced pricing; assist with pricing and special
price lists. Develop and grow professional relationships with customers.
Resolve jobsite issues and customer problems. Required For All Jobs
Perform other duties as assigned. Comply with all policies and
standards. Adhere to Company\'s commitment to workplace safety.
Participate in and complete assigned trainings. Education Qualifications
High School Diploma or GED required. Experience Qualifications 1-3 years
of experience in building material industry with basic knowledge of
product and application required. 1-3 years of inside sales experience
preferred. Skills and Abilities Ability to operate computer, calculator
and cash register. Knowledge of building supplies, applications, related
equipment, and/or construction industry. Good interpersonal and customer
relations skills and excellent oral and written communication skills.
Should be familiar with inventory and inventory control. Must be able to
walk throughout yards, plants and offices. Mid-Cape, a Division of US
LBM Holdings, LLC is an equal opportunity employer. We do not
discriminate on the basis of race, color, religion, creed, national
origin or ancestry, sex, age, physical or mental disability, veteran or
military status, genetic information, sexual orientation, gender
identity, marital status, military status, order of protection status,
or any other legally recognized protected basis under federal, state, or
local law.

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