We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position Summary
The Account Executive (AE) is the primary relationship manager for a portfolio of mid-market and coalition employer pharmacy benefit manager clients . The AE owns client relationships, renewals, financial performance, and ongoing service delivery within established pharmacy benefit manager frameworks, working in close conjunction with a Managing Director.
This role is intended for experienced healthcare professionals who are new to full account ownership . The AE is accountable for execution and outcomes, with active guidance, review, and escalation support from the Managing Director as account responsibility and complexity increase.
Key Responsibilities
Client Management
Serve as the primary relationship owner for assigned mid-market and coalition pharmacy benefit manager clients
Lead client communication, issue resolution, and ongoing engagement with executive-level judgment
Build trusted relationships with benefits, HR, finance, and operational stakeholders
Orchestrate cross-functional delivery across clinical, operations, product, analytics, finance, and implementation teams
Partner with the Managing Director on strategy, prioritization, and complex client situations
Renewals, Retention & Growth
Own renewal planning and execution for assigned accounts within standard pricing and guarantee frameworks
Prepare and deliver renewal materials, financial summaries, and client presentations
Proactively identify opportunities to enhance client value and address emerging needs
Maintain accountability for satisfaction, retention, and revenue performance, with Managing Director oversight and a disciplined, client-first approach
Financial Ownership
Manage account financial performance, including trend analysis, guarantees, and key pricing drivers
Translate financial and pharmacy benefit manager concepts into clear, client-ready insights
Partner with underwriting and finance on renewal modeling and scenario analysis
Review non-standard, higher-risk, or sensitive financial decisions with the Managing Director
Data, Analytics & Tools
Use analytics platforms and AI-enabled tools to monitor performance, identify risks or opportunities, and generate actionable client insights
Ensure accurate, timely reporting and client deliverables
Improve account effectiveness through disciplined use of tools, automation, and standard processes
Market Awareness
Maintain working knowledge of pharmacy benefit manager, managed care, and healthcare market developments
Apply regulatory, clinical, and market insights to client discussions and renewal planning
Client Segment & Scope
AE-owned accounts typically include mid-market employers and coalition clients with:
Standard or moderately complex benefit designs
Moderate financial and operational complexity
Limited regulatory, labor, or governance requirements
The Managing Director provides ongoing direction, review, and escalation support as account risk or complexity increases.
Success Measures
High levels of client satisfaction and retention
Effective execution of renewals and account deliverables through prioritization, follow-through and sound judgement
Sound financial management and decision making, informed by data and analytics
Clear, professional client communication supported by timely, insight-driven materials
Strong partnership with the Managing Director and internal teams
Location & Travel
Remote within the U.S. or based in a CVS Health office
Up to 30-40% travel, including occasional overnight travel
Required Qualifications
5+ years of experience in healthcare, sales, or account management
Client-facing experience with employer or coalition accounts
Experience managing renewals, financial discussions, and client deliverables
Strong analytical, organizational, and communication skills, including the ability to leverage data and AI-enabled tools for decision making
Proficiency in Microsoft Word, Excel, and PowerPoint
Valid driver's license
Preferred Qualifications
Experience managing mid-market or coalition pharmacy benefit management clients
Prior ownership of renewals or request for proposal (RFP) responses
Comfort with analytics tools and dashboards
Experience working across complex, matrixed organizations
Education
Bachelor's degree or equivalent experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,400.00 - $151,898.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .
We anticipate the application window for this opening will close on: 07/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
