Sales Assistant

Robert Half • Morristown, NJ • 17h ago

Description

We are looking for a detail-oriented Sales Assistant to support order management and customer coordination for a Long-term Contract position based in Madison, New Jersey. This role focuses on ensuring customer orders move smoothly from receipt through fulfillment while maintaining clear communication on pricing, timelines, and order status. The ideal candidate will be comfortable working across sales, logistics, purchasing, and quality teams to deliver accurate information and responsive service.

Responsibilities:

Manage incoming customer purchase orders, verify key details, and enter information accurately in accordance with company procedures.

Confirm pricing, quantities, and order requirements promptly, providing customers with timely acknowledgement and clear confirmation of accepted orders.

Support the sales function through administrative coordination, data entry, and direct communication with both prospective and existing customers regarding lead times, updates, and requested changes.

Partner with logistics personnel to gather complete shipping information and validate order details before release to the designated warehouse.

Address customer concerns and service issues quickly, working toward practical resolutions that maintain strong client relationships.

Monitor open orders, scheduled releases, and shipments, and proactively inform customers of delays, changes, or progress updates.

Collaborate with clients on forecasts and anticipated demand to help align purchasing plans and shipment schedules.

Prepare and distribute reports on customer ordering patterns and account activity for sales, quality, purchasing, and logistics stakeholders.

Communicate important account updates such as pricing adjustments, product discontinuations, and product name changes to affected customers.

Provide backup support for logistics-related tasks when needed, including order release coordination, carrier arrangements, customer logistics communication, and issue resolution.

Requirements - Experience in sales support, inside sales, or customer order processing within a fast-paced business environment.

Strong ability to manage detailed order information with a high level of accuracy and follow established procedures consistently.

Effective written and verbal communication skills for working with customers and cross-functional internal teams.

Proven ability to prioritize multiple tasks, track open items, and meet time-sensitive deadlines.

Comfortable handling customer inquiries, resolving complaints, and maintaining a detail-focused, service-oriented approach.

Proficiency with data entry, reporting, and standard business systems used for order management and customer communication.

Background in coordinating with logistics, shipping, or warehouse teams is preferred.

Knowledge of inside sales, direct sales, inbound sales, outbound sales, or broader sales operations is an asset. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Associate Director, HCP Marketing

AbbVie • Florham Park, NJ • 11h ago

Sales & Marketing

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r...

11h ago

Go to Apply

Senior Account Executive

HUB International • Berkeley Heights, NJ • 1d ago

Sales & Marketing

Discover a Career That Empowers You - Join HUB International! At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day,...

1d ago

Go to Apply

Director, Marketing - Launch Lead

Teva Pharmaceuticals • Parsippany, NJ • 1d ago

Sales & Marketing

Director, Marketing - Launch Lead Date: May 26, 2026 Location: Parsippany, United States, New Jersey, 07054 Company: Teva Pharmaceuticals Job Id: 68127 We Are Teva We're Teva, a leading innovative biopharmaceutical compa...

1d ago

Go to Apply

Director UZEDY Marketing HCP Promotion

Teva Pharmaceuticals • Parsippany, NJ • 1d ago

Sales & Marketing

Director UZEDY Marketing HCP Promotion Date: May 26, 2026 Location: Parsippany, United States, New Jersey, 07054 Company: Teva Pharmaceuticals Job Id: 68146 We Are Teva We're Teva, a leading innovative biopharmaceutical...

1d ago

Go to Apply

Account Executive

United Site Services • Flanders, NJ • 1d ago

Sales & Marketing

About USS Salary Range $63,300.00 - $94,600.00/yr plus uncapped commission. United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' p...

1d ago

Go to Apply

Sales Associate

Carter's/OshKosh • Jersey City, NJ • 2d ago

Sales & Marketing

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Sales Associate, you will be the first fac...

2d ago

Go to Apply

Event Technician, Audio Visual Part Time - Westin, Jersey City

Encore • Jersey City, NJ • 3d ago

Sales & Marketing

Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a...

3d ago

Go to Apply

Sales Associate - Optical - Part Time

America's Best • Garfield, NJ • 3d ago

Sales & Marketing

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they des...

3d ago

Go to Apply

FT Sales Associate - Macy's | Garden State Plaza, New Jersey | Full Time

Reiss • Paramus, NJ • 4d ago

Sales & Marketing

Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 loca...

4d ago

Go to Apply

PT Sales Associate - Macy's | Garden State Plaza, New Jersey | Part Time

Reiss • Paramus, NJ • 4d ago

Sales & Marketing

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)