Information System Analyst -Level 3

Lockheed Martin • Yuma, AZ • 21h ago

Description: What You Will Be Doing:

The F-35 Logistic Information Technology Product Support Provider Associate Manager is seeking a candidate to be the Customer Support on-site representative at Marine Corps Air Station (MCAS) Yuma, Arizona. The selected individual will be a Multi-Functional Information System Analysts responsible for data issue resolution within the ALIS/ODIN environment to include trend analysis, root cause investigations and Action Request prevention. The selected candidate must have a demonstrated ability to build and maintain constructive customer relationships and interface with leadership across all functional organizations. The role includes providing support to internal and external stakeholders including government officials, military personnel and foreign partners.

Specific tasks include, but are not limited to:

Serve as the primary point of contact for onsite ALIS/ODIN data issue resolution, driving customer engagement and ensuring the tiered support structure is followed.
Operate autonomously from direct supervision to guide troubleshooting, act as customer liaison and coordinating efforts to resolve field-level data ALIS/ODIN sustainment issues.
Provide comprehensive support to internal and external stakeholders across the F-35 sustainment community.
Apply data quality forensics and participate in assessments of Sustainment Data Products and/or Supplier data submissions.
Support coordination with assigned users, application teams, and Suppliers, to understand issues and needs; prioritizing, determining solutions, and implementation of Action Requests (AR) resolution and prevention.
Flexible work hours - May require occasional rotation between 1st and 2nd shift, may require some weekend and Off-shift availability to meet operational commitments.

*\Must be a US Citizen. This position is located at a facility that requires special access and holds a Final DoD Secret Security Clearance prior to start.

*\Prior to permanent job assignment at MCAS Yuma, AZ. the selected candidate will be required to visit Fort Worth for approximately 30 - 45 days of On-the-Job-Training and source system accesses. Additionally, the selected candidate will be required to travel to a Military Site, at a minimum of one week, for over the shoulder training with an Onsite Subject Matter Expert (SME).

What's In It For You:

From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security. Learn more about Lockheed Martin's comprehensive benefits package here.

Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.

Basic Qualifications:
Holds a final DoD secret security Clearance prior to start
Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education
Ability to collaborate with and integrate multi-functional teams
Experience with data quality audits or verification
Experience with Aviation Environment and Equipment
Experience with Configuration Management of data

Desired Skills:
Familiarity with the USAF/Navy/Marines

Aviation and/or similar Military Organizations
Experience using F-35 ALIS/ODIN applications,

Computer Maintenance Management System

(CMMS) and Customer Relationship Management System (CRM)
Experience with core Microsoft Office

applications (to include MS Project)
Experience managing and manipulating data

using Microsoft Excel and Access
Experience performing Data Extraction, Translation, Migration and Loads
Excellent verbal and written communication skills

Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level: Secret

Other Important Information You Should Know

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely: Onsite Full-time: 5/40 FLEX - The work associated with this position will be performed onsite at a Military Base.

Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position: Non- standard 40 hour work week as assigned by leader

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Experience Level: Experienced Professional

Business Unit: AERONAUTICS COMPANY

Relocation Available: Possible

Career Area: Product Support

Type: Full-Time

Shift: First

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