Regional Operations Manager

Blue Cross Blue Shield of Kansas • Hutchinson, KS • 1d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13576632 Under the direction of the Regional Sales Manager, the Regional Operations Manager is responsible for managing operational processes to boost the efficiency and resolve challenges of the sales and service team in the region. Key responsibilities include planning and coordinating regional office activities to support growth objectives, team development, managing workflows, and overseeing sales interactions to ensure compliance with professional standards. This role will ensure clear communication between the sales team and internal partners to provide outstanding service to our business clients and members.

**Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?**

Make a Positive Impact: Your work will directly contribute to

the health and well-being of Kansans.

Family Comes First: Total rewards package that promotes the

idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire

Professional Growth Opportunities: Advance your career with

ongoing training and development programs.

Dynamic Work Environment: Collaborate with a team of passionate

and driven individuals in a work environment that promotes flexibility.

Trust and Stability: Work for one of the most trusted companies

in Kansas with over 80 years of commitment, compassion and community.

Inclusive Work Environment: We pride ourselves on fostering a

workplace where everyone is valued and respected.

Benefits & Perks

Base compensation is only one component of your competitive Total

Rewards package

Incentive pay program (EPIP)

Health/Vision/Dental insurance

6 weeks paid parental leave for new mothers and fathers

Fertility/Adoption assistance

2 weeks paid caregiver leave

401(k) plan matching up to 5%

Tuition reimbursement

Health & fitness benefits, discounts and resources

Job Summary

Under the direction of the Regional Sales Manager, the Regional Operations Manager is responsible for managing operational processes to boost the efficiency and resolve challenges of the sales and service team in the region. Key responsibilities include planning and coordinating regional office activities to support growth objectives, team development, managing workflows, and overseeing sales interactions to ensure compliance with professional standards. This role will ensure clear communication between the sales team and internal partners to provide outstanding service to our business clients and members.

\"This position is onsite.

What you\'ll do

Collaborate with the Regional Sales Manager and other teams to

enhance performance and resolve challenges.

Plan, organize, and coordinate all regional office activities to

support Plan growth objectives and ensure optimal service levels based on workload projections and staffing needs.

Coordinate workflows and scheduling to ensure timely handling of

sales and service inquiries during peak periods.

Oversee sales and service interactions, offering feedback to

administrators and representatives to reinforce sales goals and ensure compliance with professional practices and procedures.

Partner with cross-divisional teams to drive process improvement

initiatives and resolve issues.

Propose and implement improvements to internal procedures to boost

efficiency and effectiveness.

Accountable for performance monitoring, policy enforcement,

termination process, disciplinary action, hiring, compliance and team development. Maintaining accurate records of all hiring, firing and disciplinary actions.

Monitor and maintain the Territorial Management System for the

region, ensuring the sales team has access to and is trained on all relevant systems.

Conduct monthly verification and monitoring of regional sales goals

to ensure they are accurately represented.

Prepare the annual budget for assigned areas, monitor the effective

use of allocated funds, analyze budget variances, and recommend staffing, equipment, and supply needs while managing inventory for office supplies and marketing materials.

Ensure all licensed personnel meet continuing education requirements

and submitted timely to the Kansas Insurance Department.

What you need

Knowledge/Skills/Abilities

Develop knowledge of all product lines, contracts, and related operating policies along with a strong understanding of the sales process, products and systems.

Requires an understanding of the functions of other departments within the organization.

Requires an ability to acquire knowledge of current policies, practices, trends, technology, and information affe

Similar Jobs

Employment Services Manager

TECH, Inc. • Hutchinson, KS • 1w ago

Management & Administrative

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13569667 TheEmployment Services Managerprovides leadership and oversight for TECH\'s Community Rehab...

1w ago

Go to Apply

Campus Safety Officer, Part-Time, Night and Weekend (STF3337)

Hutchinson Community College • Hutchinson, KS • 1w ago

Management & Administrative

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13567704 Hutchinson Community College is seeking dedicated and observant professionals to join our c...

1w ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Hutchinson, KS • 3w ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

3w ago

Go to Apply

Supervisor Quality Performance

Blue Cross Blue Shield of Kansas • Hutchinson, KS • 1d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13575737 Are you ready to make a difference? Choose to work for one of the most trusted companies in...

1d ago

Go to Apply

Supervisor Quality Performance

Blue Cross Blue Shield of Kansas • Hutchinson, KS • 1d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13575733 Are you ready to make a difference? Choose to work for one of the most trusted companies in...

1d ago

Go to Apply

Quality Engineer

Contitech USA, LLC • Halstead, KS • 1d ago

IT & Engineering

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13575666 THE COMPANY ContiTech USA, LLC is one of the largest automotive manufacturers in the world...

1d ago

Go to Apply

barista - Store# 08610, 17TH & LORRAINE

Starbucks • Hutchinson, KS • 3d ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

3d ago

Go to Apply

Public Safety/Network Administrator

Reno County • Hutchinson, KS • 1w ago

IT & Engineering

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13570577 Job Purpose and Objectives: Assist in the operation and support of Public Safety and relate...

1w ago

Go to Apply

Direct Support Professional (DSP) Production

TECH, Inc. • Hutchinson, KS • 1w ago

Manufacturing & Warehouse

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13569669 As a Direct Support Professional (DSP), you will play a vital role in providing support, ca...

1w ago

Go to Apply

Residential Team Leader (12th and Star)

TECH, Inc. • Hutchinson, KS • 1w ago

Retail & Hospitality

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13569670 TECH, Inc. is looking for a Residential Team Leader to provide a direct line of support and...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)