Position Overview
The Producer is accountable for the successful planning, management, and execution of production events. The Producer implements processes and SOPs that drive consistency in event execution, while identifying, resolving, escalating operational problems, and optimizing the deployment of production resources. The Producer partners with senior production staff to execute elements of complex shows. This position serves as the primary point of contact for customers once the handoff from a seller has been completed. The Producer reports to the Associate Director, Event Production.
NOTE: This role will be a remote/hybrid position where the successful applicant may live anywhere in the U.S., but preferably near a major airport due to travel requirements.
Key Job Responsibilities
Organizational Leadership
Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline.
Responsible for the creation, analysis, and execution of project budgets and plans, partnering with the appropriate discipline leads to mitigate risks and sub-rental spend.
Responsible for ensuring all work is delivered within target contribution margins.
Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project.
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
Support, sponsor and execute all company initiatives.
Communicate goals and objectives to Event Execution team members clearly and frequently.
Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook.
Production Management
Manages events with a scope that qualifies for production services
Responsible for leading a team, assigning responsibilities, setting expectations, and executing the event.
Maintain the global perspective of the account to ensure ongoing client satisfaction and continuity across all events.
Serve as a strategic partner for the customer to realize their vision from concept to execution.
Complete a post-show event report to communicate account intelligence with show team on a per event basis.
Partner with the Creative team to bring forth the most innovative and experiential based solutions for our clients.
Responsible for addressing client needs by organizing client meetings, creating, and maintaining detailed show documentation and responding to client concerns and questions in a timely fashion.
Execute project planning of events utilizing Encore's project management software.
Responsible for properly planning resources and logistics across all assigned production work.
Required to have familiarity with all new and existing Encore equipment and services.
Partner with the market sales team by directly providing scoping and pricing for production projects.
Job Qualifications
Bachelor's Degree or equivalent experience
5+ years of Production or Show Experience required
Excellent communication skills including written, oral and presentation
Ability to listen carefully, responds intelligently, and follows up appropriately and consistently
Position requires computer knowledge
Self-motivated, self-starter, sense of urgency, personable and team oriented
Detail and service oriented with strong organizational skills
Ability to consistently meet deadlines
Competencies
Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Demonstrates Self-Awareness
Drive Results
Ensures Accountability
See The Big Picture
Decision Quality
Manages Complexity
Value People
Collaborates
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
Up to 75% Travel May Be Required
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
LI-BD1
Salary Pay Range: $67,438.00 - $100,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
