Currents Wait Staff

Treasure Island Resort & Casino • Welch, MN • 2w ago

Description

Pay Rate: $11.41 an hour

SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables

Operate point-of-sales system and handle cash and cash equivalents

Answer questions, provide menu suggestions and offer event and promotional information

Complete stocking and cleaning duties

Help clean tables and surrounding areas after guests leave

Provide assistance and break coverage to coworkers

Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

6 months Server experience; or 6 months Currents hosting experience

Previous point-of-sales systems experience

Previous cash handling experience

Preferred:

High School Diploma/GED

Skills

Required:

Accurate and detail-oriented

Highly organized and ability to adapt quickly to changing priorities

Excellent verbal and interpersonal communication skills

Above average math skills

Abilities

Required:

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to enthusiastically and professionally sell and up-sell food & beverage products

Ability to speak in a clear, concise and pleasant voice

Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING

Treasure Island guest service training

TIPS training and certification

Bloodborne Pathogens training

Training on Treasure Island food handling procedures

Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

Must have a good sense of balance, and be able to bend and kneel

Must be able to reach and twist routinely

Must be able to push, pull and grasp objects routinely

Must have the ability to independently lift up to 25 pounds routinely

Must be able to perform repetitive hand and wrist motions

Must have good eye hand coordination

WORKING ENVIRONMENT

Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke

Must be able to work in cramped, tight quarters

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Occasionally overtime may be required

Occasionally must deal with angry or hostile individuals

High volume direct public contact

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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