Summary The Supervisor Compliance and Liaison Specialist serves as a manager in the Approvals, Management & Oversight team (AC&L) of the Program Oversight & Accountability Division and serves in an assigned jurisdiction(s) across the United States and is responsible for providing first level supervision and leadership of teams comprised of grades ranging from GS-09 to GS-11 within an assigned portfolio in support of Education Service's mission. Responsibilities The Supervisor Compliance and Liaison Specialist is located in an assigned VA Office. The incumbent provides technical and administrative oversight to a team of Education Liaison Representatives (ELR) and Education Compliance Survey Specialists (ECSS) who are responsible for the adjudication of approval, compliance and liaison activities associated with VA education programs. Other duties include: Development and oversight of organizational work planning within various states or foreign countries assigned. Implementation of operational and tactical oversight strategies over education and training programs. Preparation of information and data (i.e. accomplishments, progress, mission needs, resourcing, and all unresolved or controversial issues) which provide senior leaders with regional status of operations. Conduct advisement and develop recommendations to leadership addressing assigned programs within the AC&L mission. Provision of guidance and assistance to the regional Chief Education Liaison Officer on short and long-range planning of priorities and preparation of schedules for the completion of work. Identify and recommend development and training that will increase efficiency of compliance and liaison review and reporting. Research, analyze and evaluate policies and regulations to resolve stakeholder conflicts, challenges, and complaints. Ensure enforcement of statute, regulations, and standards of compliance among education and training intuitions. Makes recommendations and provides the regional Chief Education Liaison Officer an independent and unbiased assessment of the team's compliance with directives and level of morale. Work Schedule: 8 a.m. to 4:30 p.m. Monday through Friday Compressed/Flexible: Available Virtual: This is NOT a virtual position. Position Description/PD#: Supervisory Comp/Liaison Specialist GS-1801-12 / 38908-A Relocation/Recruitment Incentives: Not authorized Must have a Valid Drivers License: Yes Bargaining Unit: This is NOT a bargaining unit position. Promotion Potential: No. Full promotional potential set at the GS-12. Requirements Conditions of Employment As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Applicants must submit complete application packet before job closes. Required and accepted documents include resume and any other eligibility supporting documentation, (i.e. education, military service, and prior federal service SF-50's). Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choice. You may be required to serve a one year Supervisory Probationary Period. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: Specialized Experience: To qualify for the GS-12 level, you need to have at least one year of full-time experience equivalent to the GS-11 level defined as direct specialized experience with Veterans Educational Benefits and experience working educational institution program approval applications and compliance survey activities, ability to set priorities and tasks, and resolve conflicting issues or actions in question. Conducting development and oversight of organizational work planning within various states or foreign countries as assigned and implementation of operational and planned oversight strategies over education and training programs. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folder, claims files). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-In%E2%80%A6 If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
