GSOC Operator / Lead - Tech Site

Allied Universal • San Mateo, CA • 4h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a GSOC Operator / Lead - Tech Site in San Mateo.

The GSOC Operator / Lead - Tech Site will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Site Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay:USD $34.00/Hr.

Qualifications/Requirements:

High school diploma or equivalent required

At least 21 years of age

Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

Must be able to frequently prepare written reports and logs in neat, legible handwriting;

Must be able to read and understand all operating procedures and instructions

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

Intermediate computer skills to utilize innovative, wireless technology at client specific sites

Ability to handle both common and crisis situations at the client site, calmly and efficiently

Display exceptional customer service and communication skills

Ability to handle crisis situations at the client site, calmly and efficiently

Enforce Contract Standards

Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures

Prepared to participate in unemployment hearings

Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

Enforces Allied Universal's policies as outlined in the handbooks and executive memos

Able to:

Work in various environments such as cold weather, rain/snow or heat

Occasionally lift or carry up to 40 pounds

Climb stairs, ramps, or ladders occasionally during shift

Stand or walk on various surfaces for long periods of time

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1597418

Location: United States-California-San Mateo

Job Category: Security Supervisor

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