Skip Recovery Administrator

TEKsystems • Fort Worth, TX • 3h ago

Rephrased Job Description:

Job Summary:

Responsible for managing and following up on post charge-off and deficiency accounts for Mercedes-Benz Financial Services (MBFS) by coordinating with skip tracing and repossession vendors. Handles inbound calls to process payments, payoffs, and assist in securing vehicles, while evaluating and negotiating vendor settlement offers based on each customer's financial situation.

Key Responsibilities:

Maintain strong relationships with skip and repossession vendors to ensure compliance and performance standards are met, while coordinating strategies to resolve delinquent accounts. Locate customers and collateral using approved tools and databases, update demographic information, and support resolution of balances related to repossessions, insurance losses, and other account issues. Negotiate payment plans, vendor settlements, and coordinate with storage facilities, attorneys, and internal teams when needed. Review and approve vendor invoices, support legal processes such as replevin, and conduct audits to ensure vendor compliance and accuracy of operations.

Decision Making:

Daily decisions include approving vendor requests within authority limits and escalating issues when needed. Analyze customer and asset information to determine next steps for collections or repossession, and provide recommendations for process improvements.

Key Interactions:

Work closely with vendors, internal departments, and supervisors on a daily basis to resolve accounts, ensure compliance, and reduce financial risk.

Qualifications:

Requires at least 2 years of experience in collections (preferably with skip tracing). Strong skills in customer service, outbound/inbound calls, accounts receivable, and auto collections are preferred. Must be proficient in Microsoft Office and demonstrate strong analytical, problem-solving, and communication skills.

Additional Details:

Handles approximately 10-15 calls per day and must be highly organized, detail-oriented, and effective in prioritizing tasks while maintaining strong interpersonal relationships.

Job Type & Location

This is a Contract to Hire position based out of FORT WORTH, TX.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in FORT WORTH,TX.

Application Deadline

This position is anticipated to close on May 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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