Business Development & Marketing Associate

Raphael and Associates • Rutherford, NJ • 1h ago

About Us

Raphael & Associates is a globally recognized third-party claims administrator and independent claims adjusting firm, known for delivering exceptional service. We understand the importance of staying agile in a dynamic market and pride ourselves on tailoring our solutions to meet the unique needs of each client. While the work we do as a claims organization is complex, our mission is clear: to deliver outstanding service, attract and retain top-tier professionals, and leverage industry-leading technology to drive results.

Join Our Team

As a leader in the industry, we offer dynamic and rewarding career opportunities for individuals who are driven to make an impact. Our culture is built on collaboration, innovation, and a shared commitment to excellence. We value professionals who bring creativity, vision, and a proactive, results-oriented mindset.

We are seeking experienced, motivated, and forward-thinking individuals to join our team and contribute to our continued success.

The Opportunity

We are seeking a highly organized and detail-oriented Business Development & Marketing Associate to support our teams. This role focuses on administrative coordination, client support, Salesforce CRM management, marketing assistance, and business development operations.

The ideal candidate is proactive, professional, tech-savvy, and capable of managing multiple priorities while supporting client relationship initiatives and internal growth strategies.

Key Responsibilities

Business Development Support

Provide administrative support to the Business Development team

Assist with scheduling client meetings, presentations, conference calls, and industry events

Prepare proposals, presentations, reports, and client-facing materials

Track business development activities, opportunities, and follow-up items

Support RFP/RFI responses and proposal coordination efforts

Maintain organized records of prospects, contracts, and client communications

Client Relationship Management

Maintain and update Salesforce CRM records, contacts, opportunities, and pipeline activity

Generate reports and dashboards for leadership and sales tracking

Ensure data accuracy and consistency across CRM systems

Assist with lead tracking, campaign management, and client outreach initiatives

Support CRM process improvements and user adoption efforts

Serve as a professional point of contact for clients and prospects

Support onboarding and ongoing communication with clients

Assist with client reporting requests and follow-up communications

Coordinate internal resources to ensure timely responses to client needs

Help maintain strong client relationships through proactive support and communication

Marketing Coordination

Assist with marketing campaigns, email communications, and social media coordination

Support development of marketing collateral, newsletters, and promotional materials

Coordinate conference registrations, sponsorships, and event logistics

Maintain marketing content libraries and branded materials

Help monitor marketing performance metrics and campaign effectiveness

Qualifications

Bachelor's degree or equivalent professional experience in Business, Marketing, Communications, or related field

Experience in insurance claims environment, TPA or professional services industries

1-3 years of administrative, marketing, sales support, or client service experience

Experience using Salesforce or similar CRM platforms

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Proficiency in Microsoft Office Suite, especially Excel and PowerPoint

Knowledge of marketing platforms such as Mailchimp, Canva, or LinkedIn campaigns

Key Competencies

Organization and attention to detail

CRM and database management

Client service orientation

Professional communication

Time management and follow-through

Collaboration and teamwork

Problem-solving and adaptability

Benefits and Perks

We are an organization that values and recognizes the contributions of our team members. We offer competitive compensation and benefits package commensurate with experience, including base salary, performance-based incentives, paid time off, comprehensive medical, dental, vision, and life insurance, as well as a 401(k) plan with company matching.

Raphael & Associates is an Equal Opportunity Employer. We are committed to building an equitable, collaborative and diverse workforce throughout our organization by providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, terminations, promoting, transferring, compensation, benefits, training, leave of absence, and other terms, conditions, and benefits of employment.

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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