Guest Experience Specialist

Marriott • New Orleans, LA • 6d ago

Additional Information

Job Number 26062615

Job Category Rooms & Guest Services Operations

Location Courtyard by Marriott New Orleans Dwntwn Near the French Qua, 124 Saint Charles Ave, New Orleans, Louisiana, United States, 70130 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Security Officer (Part-Time)

Hilton • New Orleans, LA • 9h ago

Management & Administrative

The Iconic Roosevelt New Orleans is looking for qualified Security Officers. We offer Medical, Dental, 401k and HOTEL DISCOUNTS at Hilton Branded Properties! The starting pay for this position is $18/hour. A Security Off...

9h ago

Go to Apply

WAE Health Information Coordinator 2

Louisiana Department of State Civil Service • New Orleans, LA • 10h ago

Hospital & Medical

WAE Health Information Coordinator 2 Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5353511 ) ? WAE Health Information Coordinator 2 Salary $2,838.00 - $5,113.00 Monthly Location New Orleans, LA J...

10h ago

Go to Apply

Sales and Service Technician

Bridgestone Americas • New Orleans, LA • 15h ago

Management & Administrative

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A...

15h ago

Go to Apply

Guest Services Supervisor

Hilton • New Orleans, LA • 15h ago

Retail & Hospitality

The iconic Waldorf Astoria property in New Orleans, The Roosevelt , is seeking a FT Guest Services Supervisor to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class ser...

15h ago

Go to Apply

Crew Member

Chipotle Mexican Grill • Metairie, LA • 15h ago

Retail & Hospitality

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti...

15h ago

Go to Apply

Automotive Maintenance Technician

Bridgestone Americas • Chalmette, LA • 16h ago

Retail & Hospitality

16h ago

Go to Apply

Automotive Maintenance Technician

Bridgestone Americas • Kenner, LA • 16h ago

Retail & Hospitality

16h ago

Go to Apply

Automotive Lead Technician

Bridgestone Americas • Chalmette, LA • 16h ago

IT & Engineering

16h ago

Go to Apply

Cashier Part Time

Lowe's • Harvey, LA • 16h ago

Retail & Hospitality

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper...

16h ago

Go to Apply

Civil Superintendent (Data Centers)

Jacobs • New Orleans, LA • 1d ago

IT & Engineering

At Jacobs, we're not just building structures-we're helping our clients innovate and grow by designing, engineering, and executing the construction of their state-of-the-art facilities that are changing our world. We're...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)