Eaton's North American Sales Division is seeking a National Account Manager- Engineering Services. This position may be remote within the US and will require up to 35% travel.
The role will be responsible for developing, maintaining, and growing Engineering Services business with targeted customers in the hyperscale and multi-tenant data center segment. This role will own key customer relationships at the corporate level and maximize these relationships to drive national programs and initiatives. The individual will work in conjunction with NAS vertical account leaders and managers to provide full customer support.
Additionally, this individual will provide leadership in communicating customer needs and value propositions to the division to aid effective decision making and organizational direction. They will deliver customer strategy and support needs to the Engineering Services and NAS vertical sales organization and ensure alignment throughout the organization. They will be responsible for coordinating response to program level quotations and driving closure, including service agreements, terms and operational response.
In this role you will:
Own and grow national Engineering Services relationships with assigned strategic customers across hyperscale and MTDC segments
Serve as the primary executive-level point of contact for assigned accounts, driving account strategy, national programs, and long-term growth initiatives
Develop and execute multi-year account plans aligned to customer priorities, Eaton strategy, and installed base growth opportunities
Drive Engineering Services revenue growth, margin performance, and program-level execution for assigned national accounts
Lead cross-functional coordination across Engineering Services, field operations, NAS vertical sales, legal and finance, to ensure successful delivery of customer programs
Translate customer requirements and voice-of-customer into actionable internal initiatives, influencing service offerings, operational strategy, and organizational direction
Support and lead complex, program-level quotations, ensuring alignment on scope, pricing, risk, margin, and execution capability
Negotiate and manage commercial contracts including service agreements, master service agreements (MSAs), pricing frameworks, and terms and conditions
Ensure customer programs are operationally executable by aligning capacity, capabilities, and delivery models with internal stakeholders
Act as the escalation point for account-level execution risks and customer issues, driving resolution through collaboration and influence
Partner with sales and services leadership to identify recurring revenue opportunities including preventive maintenance, testing, lifecycle, and modernization services
Maintain close alignment with NAS vertical account leaders to deliver a unified Eaton customer experience
Serve as a role model for Eaton's values and philosophies and code of ethics
Your Qualificati ons:
Minimum five (5) years of electrical industry sales/marketing/operations experience
Experience managing national or strategic customer accounts with multi-site and multi-stakeholder complexity
Proven experience leading commercial discussions, including pricing strategy and contract negotiations
Demonstrated ability to influence cross-functional teams in a matrixed organization, without direct authority
Possess and maintain a valid and unrestricted driver's license
Bachelor's degree from an accredited institution
Eaton will not consider applicants for employment, immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc
Preferred Qualifications:
Experience in electrical engineering services, field engineering, or critical power infrastructure
Direct experience supporting hyperscale or multi-tenant data center customers
Services-based account management experience with recurring revenue models
Familiarity with service program deployment across multiple sites or region
Your Skills:
Superior knowledge and demonstrated skills of sales techniques, customer interaction and customer relations
Ability to translate voice of customer to impact organizational direction
Leadership style and demonstrated behavior consistent with Eaton's values and philosophies
Analytical thinking capability, leveraging data-driven arguments to make decisions
Customer orientation with the ability to understand, communicate and meet customer needs
Negotiation skills and expertise, ability to cope with ambiguity and work through complex problems and manage conflict
Technical aptitude to understand and position solutions within the respective product category
Ability to execute and communicate compelling value proposition and strategy
Ability to manage different maturity levels in the market and varying business cycles
Strong knowledge of managing products, product applications and distribution channels
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $134000 - $196000 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
The application window for this position is anticipated to close on May 25, 2026
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
