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Customer Service Specialist

TEKsystems • Wappingers Falls, NY • 2h ago

Customer Support Specialist

Location: On-site - Wappingers Falls, NY

Schedule: Monday-Friday | 11:00 AM - 7:00 PM

(35 hours/week)

Duration: Ongoing contract

Overview

Our clientl is

seeking a Customer Support Specialist to

join its team in Wappingers Falls, NY. This role supports internal teams and

external customers by assisting with quote

creation, order entry, reporting, and day-to-day customer support. This

is an on-site position with strong visibility and long-term potential within a

mission-driven organization focused on improving patient outcomes.

Key Responsibilities

Assist with creating customer quotes accurately and efficiently

Run quarterly consumption reports related to usage of a specific product line

Provide customer support via phone and email, ensuring a positive and professional experience

Perform basic order entry and ensure order accuracy

Partner with internal teams to resolve customer inquiries and support operational needs

Maintain accurate documentation and records in internal systems

Support process improvements and administrative tasks as needed

Qualifications

1+ year of experience in customer support, customer service, or order administration

Strong attention to detail and organizational skills

Comfortable working with reports, data, and basic Excel functions

Ability to communicate clearly and professionally with customers and internal teams

Experience with order entry, quoting, or CRM systems is a plus

Reliable, punctual, and comfortable working on-site Monday-Friday

This is great for a recent College Graduate.

We are looking for someone with a great personality and enthusiastic.

Why This Role

Consistent daytime schedule (no nights or weekends)

High likelihood of contract extension and potential conversion

Hands-on experience with a well-known, mission-driven healthcare organization

Stable, professional office environment in Wappingers Falls

Job Type & Location

This is a Contract position based out of Wappingers Falls, NY.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Wappingers Falls,NY.

Application Deadline

This position is anticipated to close on May 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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