Summary This position serves as the Lead Supply Technician (Medical) for the Medical Supply Distribution (MSD) areas of Logistics Service within the VA Health Care System. As a Lead Supply Technician, you will ensure supplies and materials are distributed to all areas serviced by Logistics to provide wards, clinics, operating rooms, secondary storage locations, and other hospital facilities with supplies and material. Responsibilities Duties include, but may not be limited to the following: Distributes and balances workload among employees in accordance with established workflow or job specialization and assures timely accomplishment of assigned workload; Monitors status and progress of work and makes day-to-day adjustments in accordance with established priorities; Maintains current knowledge and answers questions of other employees on procedures, policies, directives, or other guidelines as necessary and obtains needed information or decisions from supervisor on problems; Maintains stock at primary and secondary inventory locations for all clinical and administrative services, including pulling stock inventory and material from inventory for delivery, replenishing stock inventory, interacting with customers to resolve issues, maintaining records on stock levels, etc.; Performs inventory using bar code equipment and resolves differences between records and physical count of stock; Ensures areas are cleaned in accordance with aseptic principles as published in infection control guidelines, local Standard Operating Procedures (SOPs), and Joint Commission standards as scheduled; Receives supplies and materials into the catchment area including unpacking/uncrating supplies from shipping cartons; storing supplies and materials; and ensuring sterility and integrity of the supplies and material as well as the data integrity of the inventory management system; and Works with clinical and administrative customers as well as outside vendors with tact and diplomacy to coordinate work activities and resolve operating issues pertaining to supply management requirements. Perform supply support tasks such as receiving, storing, issuing, replenishing, and maintaining accountability of supplies Maintains accurate stock levels, conducts routine physical inventories, and verifies shipment accuracy through inspections, documentation review, and resolving discrepancies Ensure proper storage, labeling, and rotation of supplies, monitor inventory levels, and use automated systems to enter, update, and manage supply data Serves in a lead role by providing guidance to lower-graded staff, coordinating daily workflow, and resolving routine supply issues Ensures work is completed according to established procedures, safety standards, and inventory control regulations Responds to customer supply requests, manage records effectively, prepare issue, turn-in, and receipt documentation, and maintain accountability for all assigned items Demonstrates the ability to monitor workload distribution Communicate effectively with team members and supervisors, identify process issues, and recommend improvements Ensure compliance with supply policies, provide strong customer support, troubleshoot supply problems, and maintain effective working relationships with internal departments Work Schedule: Full-Time, Monday - Friday, 12pm - 8:30pm Telework: Not Available Virtual: This is not a virtual position. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To meet the minimum qualifications for this position, you must meet the following: One (1) full year of specialized experience equivalent to the GS-5 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Lead Supply Technician position. Specialized experience includes: Distributing supplies and materials, including sterile and non-sterile medical supplies, instrument sets and equipment, to all areas of the facility; scanning, bar-coding, receiving, storing and distribution of supplies and materials; assists in training new employees; maintains current knowledge and answers questions on procedures, policies, etc.; maintains stock by pulling stock, replenishing stock, and maintaining records on stock levels; monitors expiration dates and rotates stock; cleans assigned areas in accordance with aseptic principles; and receives supplies and material into the facility. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Reasoning: Identifies rules, principles or relationships that explain facts, data or other information; analyzes information and makes correct inferences or draws accurate conclusions. Customer Service: Works and communicates with clients and customers (e.g. any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Leadership: Interacts with others to influence, motivate and challenge them. Technology Application: Uses machines, tools, or equipment effectively; uses computers and computer applications/systems to analyze and communicate information in the appropriate format. The best qualified candidate has at least one year of experience demonstrating the knowledge, skills, and abilities needed to perform the duties of a Lead Supply Technician. This experience includes performing supply support tasks such as receiving, storing, issuing, replenishing, and maintaining accountability of supplies. The candidate maintains accurate stock levels, conducts routine physical inventories, and verifies shipment accuracy through inspections, documentation review, and resolving discrepancies. They ensure proper storage, labeling, and rotation of supplies, monitor inventory levels, and use automated systems to enter, update, and manage supply data. The candidate also serves in a lead role by providing guidance to lower-graded staff, coordinating daily workflow, and resolving routine supply issues. They ensure work is completed according to established procedures, safety standards, and inventory control regulations. The candidate can respond to customer supply requests, manage records effectively, prepare issue, turn-in, and receipt documentation, and maintain accountability for all assigned items. A well-qualified candidate also demonstrates the ability to monitor workload distribution, communicate effectively with team members and supervisors, identify process issues, and recommend improvements. They ensure compliance with supply policies, provide strong customer support, troubleshoot supply problems, and maintain effective working relationships with internal departments. Physical Requirements and Work Environment: The work requires standing and walking during the entire workday, frequent bending and lifting of supply packages (occasionally weighing as much as 50 pounds). Regularly pushes loaded carts of medical supplies (weighing in excess of 100+ pounds). With the assistance from other workers or weight handling equipment, will move heavier items weighing over 40 pounds. A portion of time is also spent operating ADP Equipment such as bar code scanners, computers and printers. Works throughout the medical center which includes wards, storage buildings, and warehouses that range from a clean environment to hot, cold, drafty and poorly lighted. Duties will subject the incumbent to the possibility of trips, falls, scrapes, cuts, bruises, or injury. Will stock supplies in the primary inventory area as well as numerous secondary inventory points throughout the hospital work area, including wards, clinics, operating rooms, warehouse, and nursing areas. Will be expected to maintain a clean environment while performing tasks that can produce dust or other infections pollutants while transitioning between environments. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families, and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect, and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages all persons to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
