Duties:
General Administrative Duties
Support the Area Team model by executing assigned responsibilities to recruit, select, and equip Area Teams
Greet and receive guests
Answer and direct incoming phone calls and retrieve messages
Create, update, and distribute ministry materials
Order products and office supplies, maintain product inventory, fill resource and information requests
Process printing orders
Submit business card and graphics orders through the Marketing toolbox
Gather data and provide standard reports and statistical analysis
Order and manage holiday card mailings
Participate in ongoing training in applicable software applications
Train, schedule, and oversee volunteers for assistance with administrative tasks
Ensure Salesforce accuracy regarding volunteer contacts and campaign participation
Provide event administrative support such as registration, name tags, participant materials, and follow-up
Development Duties
Enter daily donor updates (notes, contact changes, actions, etc.) into Salesforce
Maintain database accuracy
Document constituent communications and touch points in Salesforce (manually or via Action imports)
As Area Director requests, complete donor touchpoints (e.g., thank you calls for entry level donors)
Run reports, and provide mailing lists
Follow New Donor welcome process and complete timely mailing of New Donor thank you cards and welcome packet according to current Development protocols.
Write and mail constituent and donor communication cards (birthday, prayer, sympathy, etc.)
Use approved thank you designs in the Marketing Toolbox or obtain Area Director and Marketing approval for locally created thank you note designs
Coordinate timely gift acknowledgement/thank you card mailings including recurring monthly (Luke 14 Friends) donors
Coordinate and complete Lapsed Donor calls/cards with volunteer support
Manage email promotions with Marketing
Organize and complete any donor cultivation related projects (e.g., year over year comparison reporting and touches for entry-level donors)
Accounting and Income Submission
Follow all Joni and Friends Accounting policies. Complete training and maintain proficiency in Accounting software (Certify, Mineral Tree, Sage Intacct)
Assist with event payment processing (Family Retreat and other events)
Deposit and process income weekly or immediately if ? $1,000
Pay and/or automate office expense payments
Additional Responsibilities
Periodically drive to post office, bank, storage facilities, and other places of business for specific ministry purposes
Work occasional evenings or weekends to assist with events or workshops
Travel overnight when necessary to attend retreats or conferences
Other duties and projects as assigned by supervisor to support department and organizational needs
Qualifications:
Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
Desire to serve in a growing and dynamic Christian service ministry
Bachelor's Degree or related experience required
Salesforce or similar database experience required
Strong organization and time management skills, including rigorous attention to detail
Must have a valid driver's license
Must be a self-starter, a team-player, and have strong interpersonal skills
Previous administrative experience preferred
Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet
Understanding of Christian ministry and specifically Joni and Friends is desirable
Physica l Requirements:
This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds.
Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Compensation is $22.00- $24.00 per hour - This is a hybrid position (Mon, Tue and Thu in the office, Wed and Fri remote)
EMPLOYEE MINISTRY ENGAGEMENT:
Joni and Friends is a Christ-centered community. Therefore, we expect every employee at Joni and Friends to excel in their walk with Christ and in their specific employment role in our Christian community. We purposely create a gospel-centered environment and offer leadership and development training to help employees perform their work with integrity and excellence, serving in our Christian community at Joni and Friends to fulfill our religious ministry: to share the gospel and serve people living with disabilities.
All employees do this, regardless of their specific role, by:
Modeling Joni and Friends' Christian beliefs and practices to advance our gospel mission during working hours and nonworking hours
Supporting fellow staff and volunteers at Joni and Friends in following Christ, by praying for each other, sharing Scripture and setting an example of how to live a faithful Christian life
Engaging in the lives of people living with disabilities with love, dignity, and in a manner that commends and proclaims the gospel.
Participating or leading in prayer and worship during meetings, events, and outreaches
Affirming the Joni and Friends Statement of Faith annually and not engaging in any conduct or promoting any religious beliefs inconsistent with such beliefs
Upholding and advancing Joni and Friends' Mission and Vision through a focus on our Values.
Actively attending a church that has a statement of faith that does not contradict Joni and Friends' Statement of Faith
Joni and Friends seeks to glorify God in the way we conduct ourselves, and in the work we do together as a Christian community. Employment at Joni and Friends is not only a job but a ministry and a calling from God.
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