Sales Administrator

SP Industries Inc. • Stone Ridge, NY • 2h ago

ATS Company: SP Industries Requisition ID: 16743 Location: Stone Ridge, NY, US, 12484Date: Mar 26, 2026 Sales Administrator SP Industries Inc. is expanding our team in Stone Ridge, NY and have an immediate opening for a Sales Administrator. In this role, the right candidate will support Service Sales and customers by managing order entry, contract administration, invoicing, and communication across ERP and FSM systems. This role ensures accurate processing of domestic and international service contracts and spare parts orders while coordinating with internal teams and external partners. Key Responsibilities Enter and manage service contract and spare parts orders in IERP and Syspro systems. Process RMAs, service contract cancellations, invoicing, and credit card orders. Verify purchase orders, tax status, documentation, and maintain accurate order records. Coordinate shipments, ship dates, Incoterms compliance, and international freight requirements. Generate Commercial/Proforma Invoices and Shipper's Letters of Instruction for international orders. Open, update, close, and maintain service contract agreements and opportunities in FSM. Manage customer, equipment, and opportunity data within FSM. Provide professional customer support via phone and email and manage FSM communication queues. Collaborate with Service Sales, warehouse teams, and freight forwarders. Participate in required meetings and complete assigned training. Opening CASEs for customers for support queues from phone or email Qualifications Excellent customer service and professional communication skills. Strong organizational, multitasking, and attention-to-detail abilities. Proficiency with ERP systems, invoicing, and computer applications; ability to learn new systems quickly. Accounting and invoicing knowledge preferred. Self-motivated, adaptable, and effective working independently or as part of a team. Minimum of 5 years' experience in customer service and/or accounting-related roles. Payrate: $20-28/hr HSEAll employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and Environment include: Work in compliance with divisional health, safety and environmental procedures Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods Report any unsafe conditions or unsafe acts Report defect in any equipment or protective device Ensure that the required protective equipment is used for the assigned tasks Attend all required health, safety and environmental training Report any accidents/incidents to supervisor Assist in investigating accidents/incidents Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct Work in compliance with divisional health, safety and environmental procedures Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods Report any unsafe conditions or unsafe acts Report defect in any equipment or protective device Ensure that the required protective equipment is used for the assigned tasks Attend all required health, safety and environmental training Report any accidents/incidents to supervisor Assist in investigating accidents/incidents * Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct Why SP Industries Inc.? The three parallelograms in our logo reflect our core company values:People, Process, and Performance. As part ofATS, SPleverages the ATS Business Model (ABM) to train, develop, engage, empower, and energ

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