Description
Client is seeking a detail-oriented Customer Service / Order Entry Administrator to support our sales and production operations. This role is responsible for accurate order entry, data management, and ongoing communication with internal teams and customers to ensure pricing, scheduling, and order details are correct from start to finish. This position reports directly to the VP of Sales and works onsite Monday through Friday. Key Responsibilities Enter and maintain accurate customer orders in internal systems Review sales pricing and order details, working closely with the Sales team to resolve discrepancies Partner with Production Planning to confirm lead times, schedules, and order feasibility Manage and update order data using Excel, including tracking, reporting, and reconciliation Serve as a primary point of contact for customers via phone and email regarding order status, changes, and general inquiries Ensure all order documentation is complete and aligned with internal processes Support the Sales organization with administrative tasks related to quotes, orders, and customer accounts Maintain organized records and ensure data accuracy across systems Required Qualifications 2+ years of experience in order entry, customer service, or administrative support Strong Excel skills (data entry, spreadsheets, basic formulas, sorting/filtering) Experience working cross-functionally with sales, operations, or production teams High attention to detail and strong organizational skills Ability to manage multiple priorities in a fast-paced environment Professional communication skills, both written and verbal Preferred Qualifications Experience in a manufacturing or distribution environment Familiarity with ERP or order management systems Prior experience supporting sales teams or leadership directly Work Environment & Schedule Onsite role Monday-Friday, 7:30 AM - 3:30 PM Collaborative office environment with frequent interaction across departments
Skills
Administrative support, Order entry, Data entry, Customer service, Microsoft office, Administration, Outlook, excel
Top Skills Details
Administrative support,Order entry,Data entry,Customer service,Microsoft office,Administration,Outlook,excel
Additional Skills & Qualifications
Required Qualifications 2+ years of experience in order entry, customer service, or administrative support Strong Excel skills (data entry, spreadsheets, basic formulas, sorting/filtering) Experience working cross-functionally with sales, operations, or production teams High attention to detail and strong organizational skills Ability to manage multiple priorities in a fast-paced environment Professional communication skills, both written and verbal Preferred Qualifications Experience in a manufacturing or distribution environment Familiarity with ERP or order management systems Prior experience supporting sales teams or leadership directly
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of Allen Park, MI.
Pay and Benefits
The pay range for this position is $23.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Allen Park,MI.
Application Deadline
This position is anticipated to close on May 15, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
