Operations Manager, Communications

Teleion LLC • United States, United States • 20h ago

Teleion is looking for an Operations Manager, Communications to join our team!

Must be living in the following states to be considered: Florida (FL), Georgia (GA) , Illinois (IL), Iowa (IA), Nevada (NV), North Carolina (NC), South Dakota (SD), Texas (TX), Washington (WA), Virginia (VA), Wisconsin (WI)

Role Summary The Operations Manager, Communications is the operational engine behind the global Communications team. This role builds and maintains the systems, processes, tools, data and reporting mechanisms that enable the team to plan effectively, execute efficiently, and deliver high-quality work at scale. Acting as the connective tissue across the comms team, this person drives continuous improvement across workflows, resource planning, and operational rhythm of the business. The ideal candidate blends strong operations and program management capabilities with a deep understanding of corporate communications. They are equally comfortable designing long-term operational frameworks and rolling up their sleeves to manage projects for critical ROB initiatives. They must excel at fast-paced, dynamic environments, be detail-oriented, and have excellent interpersonal communications skills. Key Responsibilities 1. Operational Leadership & Process Improvement

Establish, document, and refine processes, SOPs, workflows, and guidelines that improve efficiency, collaboration, accountability, and quality of delivery across Communications.

Build and maintain a centralized communications operations playbook-including project workflows, templates, intake criteria, approval processes, and reporting guidelines.

Drive annual, quarterly, and monthly planning cycles, including goal setting, capacity planning, prioritization frameworks, and KPI tracking.

Identify operational gaps and lead continuous improvement initiatives that reduce friction, enhance productivity, and strengthen stakeholder experience.

Manage team wiki page. Develop onboarding plans and training materials for new Team Comms members.

Project & Program Management

Lead intake process for Communications project requests; assess scope, complexity, requirements, and resource needs, and determine appropriate routing.

Manage logistics of organizational distribution lists.

Serve as a hands-on project coordinator for priority initiatives or cross-functional campaigns.

Asana Systems, Tools & Workflow Enablement

Architect, optimize, and manage Asana project management infrastructure, including portfolios, workflows, triggers, automation rules, and taxonomy standards.

Integrate Asana with other platforms (e.g., Microsoft 360, Slack) to streamline notifications, calendar invites, scheduling, and automated workflow progression.

Ensure Asana usage is consistent, intuitive, and enables cross-team visibility and collaboration.

Build dashboards, reporting templates, and tracking tools that support transparency, accountability, and operational excellence.

Measurement, Reporting & Performance Insights

Develop analytics frameworks, dashboards, and reporting systems that capture real-time project data, resourcing status, operational KPIs, and team performance metrics for Monthly Business Reviews.

Analyze operational data to identify trends, capacity needs, bottlenecks, and areas for improvement.

Lead retrospectives and incorporate learnings into new or refined processes, ensuring continuous improvement and operational maturity.

Resource Management & Budget Support

Lead annual and ongoing resource planning efforts to ensure team capacity aligns with business priorities.

Provide creative and comms leaders with visibility into workload distribution, forecasting, and resource constraints.

Qualifications Required Qualifications

10+ years of experience in operations, project management, or program management roles supporting communications and/or marketing.

Demonstrated expertise with Asana-including automation rules, custom fields, portfolios, reporting, and workflow design.

Strong understanding of communications metrics, data and reporting. Experience creating reporting mechanisms.

Proven success managing multiple concurrent projects with competing priorities and tight deadlines.

Experience working with and enforcing SLAs and structured intake/scoping processes.

Strong organizational, planning, problem-solving, and prioritization skills with exceptional attention to detail.

Excellent communication and stakeholder management skills; able to influence across levels and geographies.

Experience in fast-paced, high-growth, global, or highly matrixed environments.

Demonstrated ability to build scalable systems, processes, and tools that improve operational efficiency.

Preferred Qualifications

Experience integrating Asana with Microsoft 360, Slack, or other workflow tools.

Familiarity with creative operations or studio environments.

Experience building dashboards and data visualizations for executive audiences.

PMP, Agile, or equivalent project management certification.

Experience with operational change management, new-tool adoption, or cross-functional enablement initiatives.

This is a full time roles and Teleion offers full benefits, PTO, holiday, 401(k). See how other employees have reviewed us on Glassdoor. Required: Eligibility to work in the United States without sponsorship presently or in the future. Teleion has made the Seattle Business Magazine Washington's 100 Best Place to Work list! (https://seattlebusinessmag.com/100-best-companies-work/100-best-companies-work-midsize) Teleion is Minority owned and an Equal Opportunity Employer - We welcome all races, sexual orientations, gender identities, veterans, religions and disabilities

Salary Range: $80,000-$150,000 Annual Salary + Benefits

Similar Jobs

Administrative Support

Aston Carter • Enfield, CT • 32min ago

Management & Administrative

Hiring for a Customer Service Representative ONSITE in Enfield! Job Description This in-person Customer Service Representative role provides front-line administrative support by handling high-volume inbound calls, addres...

32min ago

Go to Apply

Administrative Supervisor 2

Louisiana Department of State Civil Service • Amite, LA • 32min ago

Management & Administrative

Administrative Supervisor 2 Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5334850 ) Apply ? Administrative Supervisor 2 Salary $2,922.00 - $5,734.00 Monthly Location Amite, LA Job Type Classified...

32min ago

Go to Apply

Administrative Specialist

UNC Health Care • Raleigh, NC • 32min ago

Management & Administrative

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Performs duties of an Administrative Ass...

32min ago

Go to Apply

Administrative Specialist

The City of Houston • Houston, TX • 32min ago

Management & Administrative

Administrative Specialist Print ( https://www.governmentjobs.com/careers/houston/jobs/newprint/5333531 ) Apply ? Administrative Specialist Salary $2,134.00 - $2,230.77 Biweekly Location 611 Walker Street Job Type Full Ti...

32min ago

Go to Apply

Administrative Specialist

Interior, US Fish and Wildlife Service • Washington, DC • 32min ago

Management & Administrative

Summary This position is an Administrative Specialist, GS- 0301-12 working in Office of the Director, U.S. Fish and Wildlife Service (FWS), Washington, D.C. for the Office of the Director, U.S. Fish and Wildlife Service....

32min ago

Go to Apply

Administrative Secretary Cardiac Cath Lab - 40 Hours Day Shift

Henry Ford Health System • Clinton Township, MI • 32min ago

Management & Administrative

GENERAL SUMMARY: The Administrative Secretary provides critical scheduling and administrative support for catheterization lab operations and the patient holding area. This role is responsible for coordinating all cath la...

32min ago

Go to Apply

ADMINISTRATIVE PROGRAM SPECIALIST-A

Louisiana Department of State Civil Service • Monroe, LA • 32min ago

Management & Administrative

ADMINISTRATIVE PROGRAM SPECIALIST-A Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5334820 ) Apply ? ADMINISTRATIVE PROGRAM SPECIALIST-A Salary $3,127.00 - $6,136.00 Monthly Location Monroe, LA Jo...

32min ago

Go to Apply

875260 - GOVERNMENT OPERATIONS CONSULTANT II - 40034042

MyFlorida • Tallahassee, FL • 33min ago

Management & Administrative

875260 - GOVERNMENT OPERATIONS CONSULTANT II - 40034042 Date: May 7, 2026 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( http://www.dms.myflorida.com/workforce\op...

33min ago

Go to Apply

Administrative Officer - Post Award Management, Workday and eRA Commons experience - Remote

Vanderbilt University Medical Center • Nashville, TN • 33min ago

Management & Administrative

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day...

33min ago

Go to Apply

Administrative Officer (Assistant Regional Administrator-Administrative Programs)

Occupational Safety and Health Administration • Atlanta, GA • 33min ago

Management & Administrative

Summary This position is with the U. S. Department of Labor, Occupational Safety and Health Administration (OSHA) Atlanta Region, Atlanta Regional Office. The Assistant Regional Administrator-Administrative Programs is r...

33min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)