Taskforce/ Temporary Assistant Director of Operations

Hyatt • New York, NY • 2h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

This is a temporary position lasting two months.

The goal of the Assistant Director of Operations is to work directly with all areas of the hotel and will report directly to the Director of Operations. They are to provide senior leadership and support to other managers and colleagues in executing our purpose. The ideal Assistant Director of Operations will accomplish this by monitoring the daily functions of the Rooms, Food & Beverage and Culinary Division. This position will also have direct responsibilities including providing support and guidance to the hotel, ending in a positive guest experience.

Responsibilities include:

Providing senior leadership by developing and assuming key management responsibilities

Assume the role of liaison between all departments within the hotel

Supervise departmental performance and provide them council

Manage hourly and management colleagues through scheduling, payroll, training, coaching, evaluating and hiring

Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

Monitor ordering, cost, quality and consistency on a daily basis ensuring financial performance and control

Organize and facilitate departmental meetings, training and goals setting

Qualifications:

In-depth skills and knowledge of hotel operations

Possess strong leadership, communication, organization and relationship skills

Experience with training, financial management and customer service

Proficient in general computer knowledge

Previous experience with Hotel and Management Systems; such as Opera, Reserve, HotSOS, Kronos, Etc.

A true desire to exceed guest expectations in a fast paced customer service environment

Ability to work a flexible schedule including nights, weekends, and holidays

Minimum of 6 years of Hospitality or relevant management experience required

Primary Location: US-NY-New York City

Organization: Andaz 5th Avenue

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: NEW015263

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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