Collections Lead

BrightSpring Health Services • Longmont, CO • 1h ago

Our Company

PharMerica

Overview

Remote

PharMerica, a part of Brightspring Health Services, is along-term care pharmacy services providerthat supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.

OurCollection Leads are responsible for the research, collection and/or resolution of an assigned account portfolio in accordance withPharMerica'sCollections Policy and Procedures and the Consumer Credit Protection Act of 1977. Our f inance and accounting departments focuses on the organization's financial management strategies and execution. OurCollections Leadsare integral members of our finance teams.

This is a remote position. Applicants can live any where within the continental USA.

Schedule: Monday - Friday, 9:30am - 6:00pm.Must be able to work effectively in Mountain Time Zone. This is not negotiable.

The ideal candidate will have a minimum of o ne year of billing and/or collections experience, with t hird party billing or collections/billing experience in the healthcare industry preferred

If this piques your interest, read more below and apply today!

We offer:

DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

*Position will be posted for a minimum of 7 business days

Responsibilities

Responsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and/or credits.

Works with facilities, receiving in/out bound telephone calls and/or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniques

Identifies at-risk accounts and brings them to the attention of the management team and account managers

Document collection efforts with clear and concise notes

Works with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely manner

Productivity records will also be maintained

Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication

Works with Facility Collection Director/Manager/Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money

Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence

Works with Facility Collections Manager/Supervisor and other members of the management team on special projects as needed

Performs other tasks as assigned

Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Qualifications

High School graduate, GED or equivalent experience

One year billing and/or collections experience

Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience preferred

Data entry, Strong proficiency with MS Excel, Word, Webex, MS Teams, and basic computer knowledge

Medical billing and coding experience desired

Strong written and verbal Communication, Problem Solving, Analytical Skills, Detail Orientation, can work individually and within a Team

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visitwww.pharmerica.com. Follow us onFacebook (https://www.facebook.com/PharMericaCorp) ,Twitter (https://twitter.com/PharMericaCorp) , andLinkedIn (https://www.linkedin.com/company/pharmerica/) .

Salary Range

USD $19.50 - $20.00 / Hour

BrightSpring Health Services, and our family of brands, provides equal employment opportunity

Job LocationsUS-CO-LONGMONT

ID 2026-188787

Line of Business PharMerica

Position Type Full-Time

Pay Min USD $19.50/Hr.

Pay Max USD $20.00/Hr.

Go to Apply

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