Technical Product Manager: Digital Banking
General information
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JobID
16941
Position Level
Individual Contributor
Team
Information Technology
Working Time
Full-Time
Position Type
Regular
Travel Requirements
15%
Workplace Type
Remote
Description & Requirements
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At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We are seeking a Technical Product Manager to join our digital banking team. Digital banking is changing fast, and we're looking for someone who wants to be part of that change. You'll learn what it means to build products that reach over 14,000,000 active users monthly, and products that financial institutions trust to serve their account holders every day. Bring your passion, curiosity, and drive, and you'll find plenty of room to grow here.
This position may be worked remotely within the United States, with the exception of California. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
Help develop the vision and strategy for your domains, while creating and executing against a compelling roadmap
Collaborates cross-functionally with design, engineering, legal, marketing, and go-to-market teams throughout the product lifecycle, from shaping the experience to testing, release, and beyond.
Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
Builds and maintains relationships with financial institution partners to surface product needs and validate direction (e.g., advisory groups, discovery sessions, user research, etc.)
Creates alpha and beta program definition and coordinates execution.
Tracks statistics of product adoption by customers and translates feedback into enhancement recommendations.
Participates in the rollout of marketing plans/campaigns.
Builds and maintains standard demo materials, trains Sales on their use, and participates in customer presentations.
May perform other job duties as assigned.
What you'll need to have:
Minimum of 3 years of experience in product management, product owner, technical business analyst, or hands-on experience building apps or digital products you own.
What would be nice for you to have:
Bachelor's degree
A genuine curiosity about how people interact with their finances and a desire to understand the problems behind the problems.
Comfortable working alongside designers and engineers, asking good questions, and learning quickly in an environment that moves fast.
Strong communication skills that allow you to take something complex and explain it in a way that makes sense to anyone in the room.
A fascination with how AI can make product managers more effective, from sharpening research and discovery to accelerating how quickly ideas can be tested and refined.
Able to use independent judgment to plan, prioritize and organize a diversified workload.
General knowledge of research procedures concerning development of new technologies.
Comfortable working in a remote environment, using Slack, Google, and other remote-friendly modern toolsets.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun."It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
