Summary The incumbent serves as a Program Analyst located in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of the position is to provide expert analytical, evaluative, and advisory services for complex management processes and cross-functional programs within the healthcare system. Responsibilities Duties include, but may not be limited to the following: Supports the patient safety, system redesign and high reliability activities. Analyze, trends, and make recommendations resulting from the information gathered and generates reports. Establishes suspense's for assessments. Develops external surveys/inspection/requests. Analyzes the effectiveness of various systems or programs, including audits, inspections, reports, and management and/or internal control reviews. Collaborates with the staff to prepare education, training, and support materials to promote compliance and understanding of program initiatives. Compiles, analyses, and prepares trended reports. Maintain applicable SharePoint sites. Communicates with Veterans, internal, and external customers. Responds to all inquiries in person, by e-mail, and telephone. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD99898S Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment U.S. Citizenship: non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/28/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS- 07. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINUMUM QUALIFICATIONS:GS-9 Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Understanding of data management and creating a tracking system. Exercising appropriate controls to evaluate effectiveness of work output in meeting goals and objectives. Ability to develop presentations on collected data. Ability to understand program and manage various projects. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS- 07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: demonstrates extensive knowledge in a variety of local operational databases; write reports, case studies and proposals on a variety of operational, quality improvement, and research methods or results aimed at developing the means to provide necessary information for evidence-based medical decision making; assists clients (internal/external) through own judgment and acts on requests or inquiries by reaching out to appropriate subject matter experts who can provide resolution that meets with their satisfaction. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education that equals to the next lower grade. MINUMUM QUALIFICATIONS:GS-11 Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Understanding of data management and creating a tracking system. Exercising appropriate controls to evaluate effectiveness of work output in meeting goals and objectives. Ability to develop presentations on collected data. Ability to understand program and manage various projects. OR Substitution of Education: Applicants may substitute education for the experience required for the GS-09 grade level. For education to qualify, applicants must possess a Ph.D or equivalent graduate degree OR completed 3 full years of progressively higher level graduate education leading to a Ph.D degree in a major field of study which provided the knowledge, skills, and abilities necessary to perform the duties of the position. OR Combination of Experience and Education: Applicants may also combine education and experience to qualify at the GS-09 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 36 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-09 grade level. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. Preferred Experience: LEAF profiles, clinic configurations, schedule set up, encounter management, stop code, clinical workload, labor mapping. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Probationary/Period: As a condition of employment for accepting the position of Administrative Specialist with the Department of Veterans Affairs, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider the following: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period hat your employment will be terminated and the effective date of such termination.
