Operations Supervisor

Marriott • Raleigh, NC • 2h ago

Additional Information

Job Number 26051411

Job Category Rooms & Guest Services Operations

Location Courtyard by Marriott Raleigh Midtown, 1041 Wake Towne Dr, Raleigh, North Carolina, United States, 27609 VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Raleigh%20Midtown%2C%201041%20Wake%20Towne%20Dr%2C%20Raleigh%2C%20North%20Carolina%2C%20United%20States%2C%2027609)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Housekeeping Aide

Marriott • Raleigh, NC • 2h ago

Retail & Hospitality

Additional Information Job Number 26051415 Job Category Housekeeping & Laundry Location Courtyard by Marriott Raleigh Midtown, 1041 Wake Towne Dr, Raleigh, North Carolina, United States, 27609 VIEW ON MAP ( https://w...

2h ago

Go to Apply

Housekeeper

Marriott • Raleigh, NC • 2h ago

Retail & Hospitality

Additional Information Job Number 26051417 Job Category Housekeeping & Laundry Location Courtyard by Marriott Raleigh Midtown, 1041 Wake Towne Dr, Raleigh, North Carolina, United States, 27609 VIEW ON MAP ( https://w...

2h ago

Go to Apply

Customer Service Representative

U-Haul • Wake Forest, NC • 3h ago

Management & Administrative

Location: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...

3h ago

Go to Apply

Technical Support Engineer II

Rocket Software • Raleigh, NC • 3h ago

IT & Engineering

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support...

3h ago

Go to Apply

Sales Professional

Hendrick Automotive Company • Cary, NC • 3h ago

Sales & Marketing

Hendrick Chevrolet (Cary) Location: 100 Auto Mall Drive, Cary, North Carolina 27511 Summary: Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. Supervisory Responsibilities: T...

3h ago

Go to Apply

RES Help Desk Supervisor (Remote)

GovCIO • Raleigh, NC • 4h ago

Management & Administrative

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for RES Help Desk Supervisors. These positions will be a fully remote positions within the United States. Res...

4h ago

Go to Apply

Sales Professional

Hendrick Automotive Company • Cary, NC • 4h ago

Sales & Marketing

4h ago

Go to Apply

FP&A Manager

Dodge Construction Network • Raleigh, NC • 4h ago

Management & Administrative

Dodge Construction Network (Dodge) is seeking a strategic and results-driven FP&A Manager to lead efforts around financial modeling, revenue forecasting, business partnering, and annual and quarterly planning. This r...

4h ago

Go to Apply

Junior ServiceNow Developer

GovCIO • Raleigh, NC • 4h ago

Management & Administrative

United States Secret Fully remote Information Technology Overview GovCIO is currently hiring for a Junior ServiceNow Developer to assist in the design, development, and maintenance of mission-enabling applications suppor...

4h ago

Go to Apply

Sales Account Manager 1

Red Hat • Raleigh, NC • 4h ago

Management & Administrative

The Sales Account Manager 1, exercises judgment when following detailed instructions and standardized procedures to complete assigned tasks and meet deadlines. In this role, the individual is responsible for supporting t...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)