Rooms Controller

Spanish Peaks Mountain Club • Laguna Beach, CA • 4h ago

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally.

Rooms Controller

SUMMARY

The primary responsibilities of the Rooms Controller is to pre-register all hotel guests to ensure a smooth arrival.

ESSENTIAL FUNCTIONS

Pre-register reservations in Opera and create welcome packets prior to guest arrival

Monitor rooms' inventory and ensure proper room allocation to maximize potential revenue

Answer incoming phone calls, handle guest requests and room moves

Assign rooms at least seven days in advance.

Work closely with the Housekeeping and Guest Reception teams to ensure all rooms are prepared adequately and in a timely manner, as well as by the guaranteed check-in time.

They will ensure that all group welcome materials are distributed accordingly.

In addition, this position may be required to perform a combination of the following supportive functions, as deemed necessary by upper level management: create reservations for guests who are at the desk or who call in after hours

Assist the guest reception desk with guest check-ins

Process third party billing requests

Assist Concierge and Guest Services teams as needed.

QUALIFICATIONS

· High school or equivalent education required; Bachelor's degree preferred

· Previous customer service or luxury hotel experience required

· Requires strong English language communication skills, both verbal and written

· Must possess intermediate computer skills

· Individual must have the ability to solve problems and make rational decisions

· Knowledge of resort operations, its services, and facilities

PHYSICAL REQUIREMENTS

Position requires grasping, writing, standing, sitting, walking, stooping, bending, climbing, communication abilities, and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and colleagues. Individual must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must have the finger dexterity to be able to operate office equipment such as computers, printers, touch tone phones, and fax machines.

The pay scale for Rooms Controller is $23.00 to $26.00.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Similar Jobs

Customs & International Trade Tax - Senior Associate

PwC • Irvine, CA • 1d ago

Finance, Accounting & Banking

Specialty/Competency: Customs & International Trade Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in tax services focus on providing advice and guidance to cli...

1d ago

Go to Apply

Division Accountant - Temp to Perm

Southland Industries • Garden Grove, CA • 1d ago

Finance, Accounting & Banking

Position Summary The Division Accountant role ensures accurate and timely processing of assigned financial transactions which may include accounts payable or accounts receivable. This position is temporary, with the poss...

1d ago

Go to Apply

Accounting Specialist

Aston Carter • Laguna Hills, CA • 1d ago

Finance, Accounting & Banking

Job Title: Accounting & Administrative SpecialistJob Description The Accounting & Administrative Specialist supports daily financial operations with a primary focus on processing vendor invoices (accounts payable...

1d ago

Go to Apply

Oracle Cloud Finance - Director

PwC • Irvine, CA • 2d ago

Finance, Accounting & Banking

Specialty/Competency: Oracle Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% A career in our Finance team, within our Oracle consulting practice, will provide you with the opportunity...

2d ago

Go to Apply

Accounts Payable Clerk

TAD PGS, Inc. • Los Alamitos, CA • 2d ago

Finance, Accounting & Banking

We have an outstanding Contract position for an Accounts Payable Clerk to join a leading Company located inLos Alamitos, CA. Pay Rate: $25.00 - $27.00 Job Responsibilities: Performs a variety of accounting duties, includ...

2d ago

Go to Apply

Tax Senior, Risk - National Tax Quality Assurance (NTQA)

Deloitte • Costa Mesa, CA • 3d ago

Finance, Accounting & Banking

Would you like to be part of a collaborative team driving change, risk management and policy implementation throughout Deloitte Tax? If this excites you and you are convinced you can work at this level, we have the oppor...

3d ago

Go to Apply

Quality Risk Support Team Manager - National Tax Quality Assurance (NTQA)

Deloitte • Costa Mesa, CA • 3d ago

Finance, Accounting & Banking

The National Tax Quality Assurance (NTQA) QRM Support Team Manager is responsible for supporting the Deloitte Tax LLP regional Quality Risk Manager (QRM) network. This network is comprised of senior Tax PPMDs across the...

3d ago

Go to Apply

Banking Specialist

EverBank • Corona Del Mar, CA • 3d ago

Finance, Accounting & Banking

Banking Specialist The Banking Specialist promotes the organization's banking services, recognizes sales opportunities, opens accounts, delivers exceptional client service, and makes appropriate introductions to team spe...

3d ago

Go to Apply

Accounting Assistant

Robert Half • Stanton, CA • 3d ago

Finance, Accounting & Banking

Description We are looking for an Accounting Assistant to support daily financial operations for a fully onsite Contract position in Stanton, California. This role is ideal for someone who can step in quickly, manage cor...

3d ago

Go to Apply

Accounts Payable Manager

Revelyst • Irvine, CA • 3d ago

Finance, Accounting & Banking

Job Description Revelyst is a collective of makers who design and manufacture performance gear and precision technologies. Our category-defining brands leverage meticulous craftsmanship and cross-collaboration to pursue...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)