Description
Amazon Freight is a fast-growing startup, externalizing Amazon's transportation capabilities as a service. Amazon Freight provides truckload and intermodal services, on the world class network and capabilities currently used to operate Amazon's own freight movements. As a Senior Account Executive, this role will oversee relationships with Amazon Freight's largest Customers. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build and customize solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience.
As the primary relationship manager, this role will be responsible for customer advocacy, collaborating to deliver on customer commitments, drive continuous improvement and create a high-performing profitable business with the customer(s). This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.
Key job responsibilities
Own the primary commercial relationship with Customer's executive decisions makers. Responsible for building and managing healthy engagements that enable profitable business growth
Responsible for defining the account growth plan, collaborating with internal and external stakeholders to secure alignment, and execute the plan to deliver on business objectives
Identify new growth opportunities and define business plans to achieve goals
Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target financial outcomes
Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio
Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence
Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomes
Basic Qualifications
5+ years of professional or military experience
Experience developing strategies that influence leadership decisions at the organizational level
Experience influencing internal and external stakeholders
Experience in developing, negotiating and executing business agreements
Preferred Qualifications
6+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience
Experience identifying, negotiating, and executing complex legal agreements
3+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, CA, Santa Monica - 147,900.00 - 200,100.00 USD annually
