Admissions Coordinator

The Arc of Ocean County • New Jersey, New Jersey • 1h ago

Make a Difference from Day One - Join Our Team as an Admissions Coordinator

Are you passionate about helping individuals and families navigate life-changing services? Do you thrive in a role where relationship-building, advocacy, and organization come together? If so, we want to hear from you.

In this impactful role, you will be the welcoming first connection for prospective individuals and their families, guiding them through every step of the admissions journey with compassion, clarity, and confidence.

What You'll Do

You will serve as a trusted resource and advocate, ensuring families feel informed, supported, and empowered as they explore services. Your work will include:

Acting as the primary point of contact for prospective individuals and their families, providing timely and accurate information about our programs

Coordinating and leading engaging facility tours that showcase our services and mission

Managing the full admissions process, from documentation review to final approval

Maintaining clear and consistent communication with applicants and referral sources

Supporting families as they navigate DDD and other state and community systems

Helping families understand eligibility requirements and connect with the right services and resources

Assessing needs and linking individuals to both internal programs and community supports

Advocating for timely access to services for those we support

Building and maintaining strong relationships with referral partners such as support coordinators, case managers, and school districts

Expanding outreach efforts by representing the organization at community events, school visits, and resource fairs

What Sets You Apart

You bring a strong sense of empathy and professionalism, with the ability to guide families through complex processes while making them feel heard and respected. You are organized, responsive, and energized by building meaningful connections in the community.

Why This Role Matters

You are not just managing admissions. You are opening doors for individuals and families, helping them access services that can truly change lives.

Location: Brick New Jersey

Schedule: Monday-Friday, 9a-5p with flexibility to meet with families and guardians

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, or a related field

Minimum of 5 years of experience in admissions, case management, family support, or a related field, including at least 2 years supporting individuals with disabilities

Working knowledge of DDD systems, eligibility processes, and community-based resources

Strong interpersonal and communication skills, with the ability to build trust and maintain effective relationships with families and community partners

Solid organizational skills with the ability to manage multiple priorities and maintain attention to detail

Proficiency in Microsoft Office and the ability to learn agency systems

Valid New Jersey driver's license with a good driving record, no more than 5 points

Benefits

Comprehensive Benefits Package

Medical, Dental, Vision Coverage with low deductible & $0 copay options

Flexible Spending Account (FSA)

401(k) with agency matching

Paid Time Off & Holiday Pay

Paid On-the-Job Training

Tuition Reimbursement

Referral Bonus Program

Supplemental benefits available

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