Access Associate

Rochester Regional Health • Rochester, NY • 8h ago

Job Title: Access Associate Department: GYN/Oncology Location: RGMG GYN/Oncology, 1415 Portland Ave Ste 200, Rochester, NYHours Per Week: Part TimeSchedule: M - F 8AM -4:30PMSUMMARY: In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. ?

RESPONSIBILITIES:

Manages incoming calls while providing necessary information.

Greeting of patients and/or their representatives and providing direction as needed.

Scheduling and/or prescheduling patient appointments.

Interviewing the patient and/or their representative for necessary information and completing the registration process as defined by departmental policy.

Identification of services where no payment source has been identified to be followed up by communication of financial assistance and/or payment arrangements.

Verification of insurance eligibility/coverage and obtaining necessary precertifications/authorizations when applicable.

Collecting/processing co-payments, deductibles and/or other @types of payments. Provides an estimate of cost when applicable.

Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.

Communication with external customers such as but not limited to; payers, physician offices and other departments.

Accurately sets up new patient record via Care Connect.

REQUIRED QUALIFICATIONS:

None.

PREFERRED QUALIFICATIONS:

Associates Degree preferred.

1 year of customer service experience preferred.

Intermediate computer skills preferred.

Customer Service and communication skills preferred.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$17.85 - $19.50

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Similar Jobs

Pharmacy Operations Manager

Walgreens • Ontario, NY • 4h ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

4h ago

Go to Apply

Manager, Operational Technology

Constellation • Ontario, NY • 4h ago

Management & Administrative

WHO WE ARE As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for a...

4h ago

Go to Apply

Store Sales Associate

Citi Trends • Rochester, NY • 5h ago

Retail & Hospitality

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, thi...

5h ago

Go to Apply

2026/2027 Adjunct Lecturer - Undergraduate Social Work

SUNY Brockport • Brockport, NY • 8h ago

2026/2027 Adjunct Lecturer - Undergraduate Social Work Salary $5,500.00 Annually Location SUNY Brockport Job Type Adjunct Part-Time Job Number 2600307 Division College of Education and Health Department Social Work Openi...

8h ago

Go to Apply

ADC Donor Greeter

Goodwill of the Finger Lakes • Irondequoit, NY • 8h ago

Retail & Hospitality

461 Culver Ridge ADC - 2255 East Ridge Road, Irondequoit, NY, US Salary: $18.50 Hourly The ADC Donor Greeter is responsible for including but not limited to general donation center related duties such as; accepting donat...

8h ago

Go to Apply

2026/2027 Adjunct Lecturer - Master of Social Work (MSW) Program

SUNY Brockport • Brockport, NY • 8h ago

2026/2027 Adjunct Lecturer - Master of Social Work (MSW) Program Salary $5,500.00 Annually Location SUNY Brockport Job Type Adjunct Part-Time Job Number 2600360 Division College of Education and Health Department Social...

8h ago

Go to Apply

ADC Donor Greeter

Goodwill of the Finger Lakes • Irondequoit, NY • 8h ago

Retail & Hospitality

Irondequoit, NY, US Salary: $18.50 Hourly The ADC Donor Greeter is responsible for including but not limited to general donation center related duties such as; accepting donations, providing excellent customer service, a...

8h ago

Go to Apply

Access Associate

Rochester Regional Health • Rochester, NY • 8h ago

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a wa...

8h ago

Go to Apply

Access Associate

Rochester Regional Health • Rochester, NY • 8h ago

Job Title: Access Associate Department: Labor and Delivery Location: Rochester General Hospital, 1425 Portland Ave. Rochester, NY Hours Per Week: 36 Hours Schedule: Monday - Sunday 7AM - 7:30PM and 7PM - 7:30AM rotating...

8h ago

Go to Apply

Account Development Executive

Aston Carter • Rochester, NY • 8h ago

Sales & Marketing

Leading Global Ecommerce Company Is Expanding Their Sales Team Account Executives Needed! $50,000 Base Pay + Uncapped Commission Job Description This is an exciting opportunity to be a part of a brand-new delivery progra...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)