Summary This Supervisory Program Specialist/PACS Administrator for Radiology Service - This position supports the overall mission of the Radiology Service and provides guidance, instruction, maintenance, and trouble shooting in the daily operations in Radiology and Nuclear Medicine Service of the Picture Archive and communication system (PACS) and Vista Imaging interface and Voice Recognition (VR) system. The incumbent reports directly to the Chief of Radiology Service. Responsibilities Duties include, but may not be limited to the following: Performs supervisory duties, which include, but are not limited to, assignment of work, leave approval, developing performance standards, rating employees, planning, scheduling, resolving complaints, program direction, coordination of work, and recommending disciplinary actions Dedicated to the planning, developing, installation and operation of the PACS Imaging Network. Extracts and assembles information, conducts analysis, and develops reports or presentations. Provides first line technical support for image transmission of display errors related to modalities, Vista interface, display workstations, and printers. Effects repairs, when possible, instructs users in proper operation, and initiates and coordinates repair requests with appropriate services or vendors when necessary. Defines and isolates the specific problem, using available diagnostic and error recovery techniques, and initiates corrective actions. Plans, installs, test, and implements PACS and related systems including application systems, networking interface software, and system administrative software. Identifies and determines training priorities, conducts, and administers training programs, develops, and improves training guidance. Provides training to radiologists and technologists in proper and efficient use of imaging hardware and software and in use of Vista and CPRS software. Develops instructional materials for display of radiographic images at clinic workstations. Develops methods for the collection and retrieval of computer information from established systems to enhance analysis of program related data. Assessment and procurement of new equipment. Identifies problems, gathers data, performs analysis, and proposes solutions to problems and barriers to establishment of an efficient, cost-effective film less radiology environment. Provides analysis of user needs and recommends appropriate hardware and software solutions. Plans, installs, test and implements PACS and related systems including application systems, networking interface software, and system administrative software Responsible for training PACS Team members or employees in the Imaging and Cardiology sections as needed to accomplish the tasks or projects in the required timeframes. Maintains user privileges, PACS user IDs/passwords, network access and security schemes following the applicable VISN and National IT Security guidelines. Incumbent provides users with initial orientation to network environment. Maintains a list of all VR imaging devices and records network address information as required, and physical location. Incumbent maintains a log of users, and their associated access privileges. Performs other related duties as assigned. Preferred Experience Experience in the Picture Archive and Communication system (PACS) and Vista Imaging interface and Voice Recognition (VR) system. Experience of the management of digital image acquisition, processing, display, and storage. Experience maintaining security of the local PACS Network, users, passwords, and the protection and properly authorized distribution of patient information. Experience in supervision, assignment of work, leave approval, developing performance standards, rating employees, planning, scheduling, resolving complaints, program direction, coordination of work, and recommending disciplinary actions and ensures employees know their assignments and responsibilities and monitors to see work is completed accurately and on time Fluent in English and Spanish. Promotion Potential: This position is at Full Performance Level Work Schedule: Monday - Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PACS Administrator/PD134000 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/01/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education s described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing guidance, instruction, maintenance, and trouble shooting in the daily operations in Radiology and Nuclear Medicine Service of the Picture Archive and Communication system (PACS) and Vista Imaging interface and Voice Recognition (VR) system Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This position requires an average physical agility, such as standing, prolonged walking, driving and sitting. There is some bending, lifting, carrying, and stretching involved. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
