Performance Analyst, Junior

ASM Research, An Accenture Federal Services Company • Madison, WI • 1h ago

The Performance Analyst, Junior monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environment. This role collects, correlates, and interprets metrics and logs from infrastructure, applications, and networks to identify performance bottlenecks and stability issues. The analyst builds dashboards, reports, and alerts that provide actionable insights to operations, engineering, and security teams for proactive optimization and continuous improvement of system reliability and efficiency.

Key Responsibilities

Design and maintain performance monitoring dashboards and alerts using log analytics and observability platforms to track infrastructure and application health across the federal client environment.

Collect and correlate metrics, events, and logs from servers, networks, databases, and applications to diagnose latency, throughput, and error-rate issues, supporting timely remediation.

Perform trend analysis and capacity assessment to forecast performance risks and recommend scaling, optimization, or architectural changes that align with mission-critical requirements.

Conduct structured root cause analysis on recurring performance incidents, documenting findings and driving follow-up actions with operations and engineering teams.

Develop and refine performance KPIs and service level objectives (SLOs) that align technical measurements with business and mission-critical outcomes.

Use tools such as network performance monitors and log analytics platforms (e.g., SolarWinds, Splunk) to investigate anomalies, validate hypotheses, and support incident response efforts.

Create recurring performance reports and executive summaries that translate complex technical data into clear, data-driven recommendations for leadership and stakeholders.

Collaborate with security and compliance stakeholders to ensure performance tuning and optimization maintain required controls in a highly regulated federal environment.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Data Analytics, or a related field, or equivalent relevant experience.

0-3 years of experience in IT operations, systems engineering, or data analytics with foundational knowledge of performance monitoring and analysis principles.

Fundamental knowledge of or practical exposure to performance analysis tools and platforms such as Splunk, SolarWinds, or similar observability solutions.

Understanding of root cause analysis, problem-solving techniques, performance metrics, and improvement strategies in enterprise IT environments.

Active SECRET security clearance or ability to obtain and maintain required clearance.

U.S. citizenship required.

Availability for remote work with travel of less than 10%.

Preferred Qualifications

Hands-on experience with platforms such as SolarWinds, Splunk, or similar observability tools for large-scale enterprise environments.

Exposure to performance analysis for distributed applications or large-scale networks supporting federal or public-sector customers.

Relevant certifications in IT service management, data analytics, or monitoring platforms (e.g., CPA, ITIL Foundation).

Familiarity with Department of Defense (DoD) or U.S. Army IT environments and compliance frameworks.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$58,100 - $83,380.56

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Similar Jobs

Treasury Management Support Specialist (Q2 Digital Banking)

SolomonEdwards • Madison, WI • 1h ago

Finance, Accounting & Banking

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most p...

1h ago

Go to Apply

Performance Analyst, Mid

ASM Research, An Accenture Federal Services Company • Madison, WI • 1h ago

The Performance Analyst, Mid monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environme...

1h ago

Go to Apply

Checker

Hy-Vee Food Stores • Madison, WI • 4h ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

4h ago

Go to Apply

Change Management Engineer

ASM Research, An Accenture Federal Services Company • Madison, WI • 4h ago

Management & Administrative

Position Overview The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environme...

4h ago

Go to Apply

Executive Director Sales Technology and Partner Relations

Trustmark • Madison, WI • 9h ago

Hospital & Medical

Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by e...

9h ago

Go to Apply

Availability Manager

ASM Research, An Accenture Federal Services Company • Madison, WI • 11h ago

Management & Administrative

Responsible for corporate learning and development function within the Human Resources Operations Team. Implements all aspects of organizational development. Develops training programs, facilitates corporate learning &am...

11h ago

Go to Apply

Backup and Recovery Specialist, Mid

ASM Research, An Accenture Federal Services Company • Madison, WI • 12h ago

The Backup and Recovery Specialist, Mid administers and optimizes enterprise backup and recovery services that safeguard large-scale data sets and business-critical applications in a federal IT environment. This role des...

12h ago

Go to Apply

Jrny. Licensed Electrician

Milwaukee Valve • Prairie Du Sac, WI • 13h ago

Manufacturing & Warehouse

Milwaukee Valve Company is looking for a 1st Shift Licensed Journeyman Electrician to join our Prairie Du Sac, WI team in Department 270. All offers of employment by Milwaukee Valve Company, LLC. are contingent upon succ...

13h ago

Go to Apply

Cloud Engineer - Windows

ASM Research, An Accenture Federal Services Company • Madison, WI • 19h ago

IT & Engineering

The Cloud Engineer - Windows designs, implements, and supports cloud-hosted Windows server environments that underpin mission-critical applications in secure federal cloud or hybrid infrastructures. This role builds and...

19h ago

Go to Apply

Executive Administrative Assistant

Humana • Madison, WI • 1d ago

Management & Administrative

Become a part of our caring community Humana is seeking an Administrative Assistant who has experience supporting executive level leadership to join the team as an Administrative Assistant 3 working remote. Reporting dir...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)