Parts Sales Associate

Riggs CAT • Russellville, AR • 1h ago

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4726247 Riggs CAT\ \ Description:

Description

The Parts Sales Associate is a front-line position who is responsible for successfully providing excellent customer service and maintaining professionalism while taking parts orders and arranging timelines for customer delivery/pick-up/etc.

WHAT YOU\'LL DO

Provide exceptional customer service.

Maintain a clean, organized, professional and safe work environment.

Efficiently and accurately pick, put away, deliver orders and

maintain customer will call

Fabricates hoses.

Ships and receives freight.

Process customer and shop orders as well as returns

Understands basic principles of inventory control.

Interact with customer to determine customer parts needs, process

orders and communicate status.

Effectively look up appropriate parts in system to determine

customer parts needs

Demonstrate appropriate cash handling and payment procedures

Follows Contamination Control guidelines

Executes backorders

Accurately process and complete parts orders with minimal

supervision

Attend to afterhours call schedule as required

Resolve customer issues or concerns as necessary

Requirements:

WHAT YOU\'LL NEED

Ability to work overtime as a job requirement dependent on

department needs.

Availability for weekend, holiday or evening work as required by

after-hours schedule.

High school diploma or general education degree (GED); or one to

three months related experience and/or training.

Ability to read, write, and comprehend simple instructions, short

correspondence, and memos.

Ability to effectively present information in one-on-one and small

group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of

measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and

interpret bar graphs.

Ability to apply common sense understanding to carry out detailed

but uninvolved written or oral instructions.

Ability to deal with problems involving a few concrete variables in

standardized situations.

Knowledge of Database software; Internet software; Inventory

software and Order processing systems; DBS; SIS.

Valid drivers license and ability to meet and maintain company

driving requirements if required to drive a company vehicle.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and explosives.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This position is considered safety sensitive\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI283877208

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