Mortgage Loan Administrator

Tompkins Community Bank • Ithaca, NY • 1d ago

Overview

The Mortgage Loan Administrator is responsible for processing, closing, and disbursing residential mortgage loans in compliance with internal policies, regulatory requirements, and secondary market guidelines. This role manages end-to-end loan file administration, collaborates closely with Mortgage Loan Originators, Underwriters, borrowers, and external partners, and ensures loan documentation is accurate, complete, and timely. The Mortgage Loan Administrator delivers a high-quality customer experience while managing multiple loan files across processing, closing, and post-closing stages to support efficient mortgage operations.

Responsibilities

Residential Loan Processing and Closing Execution

Manage residential loan files from intake through post-closing, including document review, verification, condition clearing, and submission to loan servicing.

Prepare and review loan documents to ensure accuracy, completeness, and compliance with policies and guidelines.

Vendor, Attorney, and Settlement Coordination

Order and manage third-party services including appraisals, title, flood, and verification reports.

Coordinate with closing attorneys and settlement agents to schedule closings and finalize documentation.

Compliance and Quality Control

Review disclosures, underwriting conditions, and final loan documents to ensure compliance with regulatory and secondary market requirements.

Maintain awareness of regulatory changes and apply updates to loan processing practices.

Customer and Internal Partner Communication

Communicate proactively with borrowers, Mortgage Loan Originators, Underwriters, and external partners as milestones are achieved.

Provide clear, timely instructions and updates to support a positive mortgage experience.

Pipeline and Systems Management

Monitor reports, expiration timelines, and loan milestones while maintaining accurate loan status within the Loan Origination System.

Manage multiple priorities and workflow demands with strong organization and attention to detail.

Qualifications

High School Diploma or GED required; Associate's Degree preferred.

Two to three years of experience in banking, lending, or mortgage operations.

Strong customer service, organizational, and analytical skills with the ability to manage multiple priorities.

Proficiency in reading, writing, grammar, mathematics, and document review.

Effective verbal and written communication skills with the ability to convey clear, accurate information across multiple parties.

Demonstrated ability to assess, prioritize, and manage large volumes of documentation.

Working knowledge of mortgage processing, compliance requirements, and secondary market guidelines preferred.

Experience with mortgage loan origination systems and core banking platforms preferred.

Benefits

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking throughout Tompkins Community Bank

Employee Referrals

EEO Statement

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

For more information, please click here (https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FED-E-B-EEOC-FMLA-POLY_49654.pdf)

communitybank

LI-hybrid

Pay Range

USD $24.00 - USD $29.00 /Hr.

Similar Jobs

Relationship Banker - Ithaca State Street - Ithaca, NY

JPMorgan Chase • Ithaca, NY • 3d ago

Finance, Accounting & Banking

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect...

3d ago

Go to Apply

Director of Finance and Budget

Cornell University • Ithaca, NY • 2w ago

Finance, Accounting & Banking

Cornell Research & Innovation announces a search for a Director of Finance & Budget. Well-qualified candidates will be strategic thinkers possessing strong experience with complex budget development, long-range f...

2w ago

Go to Apply

Assistant Manager II

Family Dollar • Cortland, NY • 1h ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1h ago

Go to Apply

Electrical Engineer

Cornell University • Ithaca, NY • 3h ago

IT & Engineering

Electrical EngineerResearch Support Specialist II - Pay Band FCornell Laboratory for Accelerator-based Sciences and Education (CLASSE) WHO WE ARE The Cornell Laboratory for Accelerator-based Sciences and Education (CLASS...

3h ago

Go to Apply

Investment Immigration Paralegal

Carolyn Lee PLLC • Ithaca, NY • 9h ago

Legal & Paralegal

Investment Immigration Paralegal sought by Carolyn Lee PLLC in Ithaca NY to support attorneys with matters related to EB-5 and other investment-based immigration processes. Salary is $53,102. Requires bachelor's degree a...

9h ago

Go to Apply

CALS_ Research Administrative Assistant Grant Coordinator Office of PreAward

Cornell University • Ithaca, NY • 13h ago

Management & Administrative

The Opportunity As a university founded to be a place where "...any person can find instruction in any study," diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healt...

13h ago

Go to Apply

Manager, Manufacturing

Curtiss-Wright Corporation • Lansing, NY • 1d ago

Management & Administrative

Operations Manager We are looking for an Operations Manager to join our IMR Test Labs Lansing, NY team! As our Operations Manager, you will be responsible for managing the workflow, controlling costs of production, and l...

1d ago

Go to Apply

Temporary Taverna Banfi Restaurant Server, The Statler Hotel

Cornell University • Ithaca, NY • 1d ago

Retail & Hospitality

The Statler Hotel at Cornell University is has temporary server opportunities available to join our Taverna Banfi Restaurant Team for the daytime weekday shifts. With a passion for food and fine wine along with an old-wo...

1d ago

Go to Apply

Administrative Assistant for Community Relations & Development

Racker • Ithaca, NY • 2d ago

Management & Administrative

Overview Seeking a diligent and experienced professional to work in the Community Relations and Development Departments as the Administrative Assistant. This position will be responsible for high level documentation of d...

2d ago

Go to Apply

Shop Fabricator

Homer Iron Works • Homer, NY • 3d ago

Steel Fabrication Company specializing in all @types of structural & misc., steel, stainless steel, and aluminum fabrication of; (structural framing, stairs, handrails, ladders, platforms, tanks, piping, equipment re...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.