Retail Operations Manager

Michaels • North Carolina, North Carolina • 9h ago

Store - CHLT-STONECREST, NC

Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.

Major Activities

Assist Store Manager in planning and supporting the scheduling and execution of store workload.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Achieve your KPI's; manage your team to achieve their role KPI's

Manage the visual merchandising standards in store and execution of feature space and seasonal layouts

Manage and execute the inventory management processes in store

Manage and execute merchandise operations and Omni channel processes

Manage and execute shrink and safety programs.

Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others

Serve as Manager on Duty (MOD)

Acknowledge customers, help locate product and provide solutions

Cross trained in Custom Framing selling and production

Assist with Omni channel processes

Other duties as assigned

Preferred Type of experience the job requires

Retail management leadership experience

Physical Requirements

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Apartment Maintenance Technician

PeopleReady • Wadesboro, NC • 2h ago

Retail & Hospitality

Apartment Maintenance Technician PeopleReady of Charlotte, NC is now hiring Apartment Maintenance Technicians in Wadesboro, NC! Apply today and you could start as soon as this week. As a PeopleReady associate you'll bene...

2h ago

Go to Apply

Automotive Assistant & Service Managers

Mavis Tires & Brakes at Discount Prices • Apex, NC • 3h ago

Retail & Hospitality

1795 W Williams St, Apex, NC 27523, USA | Hourly | 40000-65000 per year | Full Time Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tire...

3h ago

Go to Apply

Facility Maintenance Team Member

Stars and Strikes • Raleigh, NC • 5h ago

Retail & Hospitality

Facility Maintenance Team Member Stars and Strikes Bowling Entertainment Center is seeking an experienced Facility Maintenance Team Member who is ready to be part of a high volume, fast-paced Entertainment Center. As a F...

5h ago

Go to Apply

Night Warehouse Restocker

Golden State Foods • Pineville, NC • 6h ago

Retail & Hospitality

Night Warehouse Restocker Location: Pineville, NC, United States Description What You'll Do: You'll be a key player in our warehouse as you safely operate all material handling equipment, restock product and accurately c...

6h ago

Go to Apply

Executive Chef - NC State

ARAMARK • Raleigh, NC • 6h ago

Retail & Hospitality

Job Description The Executive Chef, North Carolina State Athletics, is a management position overseeing chef managers as well as hourly culinary staff, responsible for developing and executing culinary solutions to meet...

6h ago

Go to Apply

Line Cook Ful Time - Angelines

Kimpton Hotels & Restaurants • Charlotte, NC • 9h ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

9h ago

Go to Apply

Retail Sales Specialist

Staples • Clemmons, NC • 9h ago

Retail & Hospitality

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also...

9h ago

Go to Apply

Retail Sales Specialist

Staples • Chapel Hill, NC • 9h ago

Retail & Hospitality

9h ago

Go to Apply

Retail Cashier

Michaels • Winston-Salem, NC • 9h ago

Retail & Hospitality

Store - WINSTON-SALEM, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloadin...

9h ago

Go to Apply

Housekeeping Aid

Veterans Affairs, Veterans Health Administration • Wilmington, NC • 14h ago

Retail & Hospitality

Summary This position is located within the Environmental Management Services Division of a VA Medical Center. This position is under the direct supervision of the Housekeeping Supervisor or designee. This position perfo...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.