Teller New Accounts

Bank Of Colorado • Castle Rock, CO • 4h ago

Provides quality service by assisting customers accurately and efficiently and develops long term customer relationships. Oversees the receiving and paying of money to bank customers and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained. Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.

Apply online at https://www.bankofcolorado.com/careers

RESPONSIBILITIES AND DUTIES:

Performs all regular teller duties including accepting deposits, cashing checks, and performs various customer service related duties. Prepares holds on deposits. Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary. Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports. Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening. Prepares all paperwork and assists the customer in signing the documents. Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers. Performs various customer service duties:

a. Answering phone calls and assisting walk-in customers

b. Initiating customer research

c. Processing check orders

d. Closing accounts

e. Processing customer account printouts

f. Sorting daily mail

g. Assisting with NSF, Non-post, and collections

h. Assisting customer with Safe Deposit Boxes

i. Deposit verification for credit purposes

Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.

Performs other related duties as assigned by management.

Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends).

KNOWLEDGE, SKILL, AND ABILITIES:

Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.

Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.

Skill in communicating with clients and co-workers in courteous and professional manner.

Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier

Skills in effectively listening to customers and making appropriate referrals

Ability to maintain a high level of confidentiality.

Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.

Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers' needs is being met.

Ability to demonstrate accuracy and efficiency in a fast-paced environment.

Ability to function as a team player.

Ability to perform any other duties/projects as assigned by management.

EDUCATION AND EXPERIENCE:

High school graduateor equivalent.

A minimum of 24 months of prior banking experience is generally expected.

Cash handling and customer contact experience preferred.

Similar Jobs

Billing Specialist

RoadSafe Traffic Systems • Englewood, CO • 1h ago

Finance, Accounting & Banking

The Billing Specialist is responsible for ensuring the accuracy and efficiency of customer billing by reviewing, inspecting, and entering completed work orders and other billing elements before final invoicing. This role...

1h ago

Go to Apply

Staff Accountant

Robert Half • Greenwood Village, CO • 4h ago

Finance, Accounting & Banking

Description Robert Half is supporting the recruiting efforts of a company in the construction industry to find a Senior Accountant. This is a full time, permanent position in DTC. It is 100% in office, and is paying $70-...

4h ago

Go to Apply

Accountant II

Robert Half • Castle Rock, CO • 14h ago

Finance, Accounting & Banking

Description Partnering with a governmental organization in Castle Rock, CO seeking a Senior Accountant. This is a great opportunity to join a collaborative group with room for professional growth and development! The Sen...

14h ago

Go to Apply

Accountant

Aston Carter • Greenwood Village, CO • 14h ago

Finance, Accounting & Banking

Job Title: Senior Staff Accountant REMOTE WORK - MUST LIVE IN COLORADO FOR ONSITE MEETINGS Job Description This role oversees the financial operations and records of the U.S. organization, ensuring compliance with applic...

14h ago

Go to Apply

FirstBank • Castle Rock, CO • 2d ago

Finance, Accounting & Banking

Description Founded in 1963, FirstBank is Colorado's largest locally owned holding company and we are still growing, serving customers in Colorado and Arizona. Our growth can be attributed to one simple philosophy: do ri...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.