The Billing Specialist is responsible for ensuring the accuracy and efficiency of customer billing by reviewing, inspecting, and entering completed work orders and other billing elements before final invoicing. This role supports the Branch Manager, Project Managers, and Sales Team by preparing and reconciling billing documents, monitoring accounts receivable, and assisting with administrative tasks. This position plays a key role in ensuring efficient and accurate billing processes while supporting project managers and financial operations.

Essential Functions and Duties:

Prepare spreadsheets for project billings by evaluating quantities on a line-item basis from foreman's reports.

Conduct daily ticket confirmation through TCR and process work tickets for invoicing.

Submit invoices to customers based on project work tickets and time sheets.

Monitor Accounts Receivable (AR) reports, contact overdue customers, resolve disputes, and assist in collection efforts.

Prepare weekly and monthly AR reports and participate in division AR calls.

Reconcile quantity and payment discrepancies while maintaining backup data for future billing reference.

Communicate daily with general contractors, owners, and agencies to verify materials and quantities.

Meet with contractors and state agencies as needed to resolve quantity issues.

Perform data entry into the accounting system from daily unloading slips and generate related reports.

Manage project correspondence, including drafting, typing, faxing, copying, filing, and maintaining records.

Assist with accounts receivable processes as needed.

Answer phone calls, redirect inquiries, and convey messages professionally.

Perform other related duties as assigned.

Education, Experience, and Skills Required:

High School Diploma or equivalent required; Associate degree highly preferred.

Minimum three years of billing experience required.

Strong written, verbal, and interpersonal communication skills to interact with various stakeholders.

Exceptional organizational skills with the ability to prioritize workload and meet deadlines.

High attention to detail and accuracy in data entry and reconciliation.

Ability to work independently in a fast-paced construction office environment.

Proficiency in Microsoft Word, Excel, and accounting software at an intermediate level.

EOE Statement

RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans

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Billing Specialist