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Operations Workforce Intern

Northeast Shared Services • Schenectady, NY • 7h ago

Apr 6, 2026

Schenectady, NY, US, 12308

Pay: $18/hour

SUMMARY

The Operations Intern will support Operations Workforce Management by helping review and update operational standards through in-store process and time studies. This internship is designed for a student interested in industrial engineering, process improvement, labor standards, and store operations.

The intern will observe store-level work, analyze current standards, identify opportunities for improvement, and help recommend updates to the most important operational standards by department. This project is especially valuable because current standards need updating, and the work will support more accurate, relevant operational expectations for store teams.

Program dates: Monday, June 1, 2026 - Friday, August 7, 2026 | on-site | housing is not provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct store-level process observations and time studies for priority operational standards.

Gather, organize, and analyze data related to current workflow expectations and execution.

Identify outdated or inconsistent standards and recommend updates by department.

Document findings, assumptions, and improvement opportunities in a clear and organized format.

Support the development of updated standards or process recommendations that can be reviewed by the Operations Workforce Management team.

Use Excel and other tools to summarize findings and support reporting; Power BI experience is preferred.

Partner with the supervisor and department stakeholders to validate findings and keep project work aligned to business priorities.

Participate in program-wide professional development sessions, milestone check-ins, and final presentation requirements.

What You Will Learn

How store operations standards are built, measured, and maintained.

Hands-on exposure to real process studies and time studies in a retail grocery environment.

How operational standards affect labor planning, efficiency, and store execution.

How to translate observations and data into practical business recommendations.

How to communicate project outcomes through milestone updates and a final presentation.

Preferred Qualifications

Currently pursuing a degree in Industrial Engineering, Operations Management, Supply Chain, Business Analytics, or a related field.

Interest in process improvement, store operations, labor standards, or industrial engineering work.

Strong analytical and organizational skills.

Strong Excel skills required.

Experience with or exposure to Power BI preferred.

Familiarity with AI tools or data-supported process improvement methods is a plus.

Ability to observe, document, and communicate process findings clearly.

Comfort working in both office and store environments.

PHYSICAL REQUIREMENTS

Bending Occasional 1-3 Hours

Exposure to Cold Environment Occasional 1-3 Hours

Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours

Pivoting Frequent 3-5 Hours

Pushing/Pulling Occasional 1-3 Hours up to 10lbs

Sitting Constant 5-8 Hours

Twisting Frequent 3-5 Hours

Walking Frequent 3-5 Hours

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

Nearest Major Market:Albany

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