Marketing & Communications Manager

Catholic Charities of the Diocese of St. Cloud • Saint Cloud, MN • 1d ago

Job Description

Join Catholic Charities in the important leadership role of Marketing & Communications Manager.

Our Mission and Core Values

We are a nonprofit organization serving Central Minnesota with core values rooted in Compassion, Hope, Accountability, Respect, Dignity, and Service . Catholic Charities empowers our neighbors and creates impact in housing, food, and mental health that is seen and felt for generations.

What you will do

The Marketing and Public Relations Manager serves as the strategic and creative lead for agency-wide marketing and communications. The Manager oversees brand, storytelling, digital strategy, campaigns, publications, and marketing planning; manages marketing vendors/partners; and guides the Marketing Specialist's execution to ensure high-quality, timely delivery of marketing assets.

Key Responsibilities

Strategic Leadership (30%)

Lead development of the external and internal marketing and communications strategy grounded in the four Strategic Priorities:

Client Experience & Success

Measuring Impact

Customer Orientation

Team Culture

Translate priorities into annual and quarterly marketing goals, KPIs, and messaging plans.

Ensure consistent agency-wide brand identity, tone, and messaging across all touchpoints.

Lead market and audience research to inform decision-making and identify opportunities.

Represent the marketing function in cross-functional planning efforts with OA leadership, program leaders, and senior staff.
Brand, Content, and Messaging Direction (25%)

Serve as the editorial and creative director for organizational messaging, ensuring clarity, quality, and mission alignment.

Direct storytelling priorities, including testimonials, program impact stories, and donor-oriented messaging.

Oversee the agency's content calendar and campaign strategy (digital, social, print, email, and PR).
Digital and Agency Presence Oversight (20%)

Ensure strategic direction for the organization's website and digital channels, collaborating with staff and external vendors on enhancements and performance.

Oversee social media strategy, analytics, and reputation management (execution done by Marketing Specialist).

Use data-driven insights to evaluate communication effectiveness and optimize performance.
Project Management & Team Leadership (15%)

Supervise, mentor, and develop the Marketing Specialist.

Establish work prioritization systems, ticketing processes, and cross-department intake for marketing requests.

Coordinate creative, digital, and media vendors; manage timelines and outputs.
Planning & Budget Management (10%)

Develop and monitor the annual marketing budget.

Track KPIs, evaluate progress, and report results to the Director of Organizational Advancement.

Stay current on marketing trends, nonprofit communications, and emerging technologies.

What we're looking for ( Required Qualifications)

· Education : Associates Degree required, Bachelor's degree in journalism, marketing, public relations preferred.

· Experience : Requires a minimum of five (5) years of experience in marketing, communications or public relations with demonstrated success, preferably in the not-for-profit or association sector (or an equivalent combination of related education and experience is required).

· Skills & Competencies : Use of Adobe Creative Suite, Canva, Microsoft Office, email marketing software, social media, and Custom Relationship Management (CRM) software is essential. Expertise in brand strategy, content strategy, digital communications, and cross-channel campaigns. Strong project management and leadership skills; ability to motivate and guide staff.

Why Join Us?

· A mission-centered workplace that impacts thousands of lives annually

· A collaborative, supportive Organizational Advancement team

· Opportunities for professional development in data systems, analytics, and nonprofit fundraising

· Competitive compensation and comprehensive benefits package

· A culture rooted in compassion, service, dignity, and accountability

Why You Will Love Working Here!

You will make a difference in the lives of clients every day and you will work with a great team of people!

· Vacation (20 days within your first year)

· 8 paid holidays (7 full days, 2 half days)

· 6 days ESST (sick)

· Health insurance

· Dental insurance

· Waive-off credit for those who have other group health insurance

· Employer-paid Basic Life insurance and Accidental Death & Dismemberment insurance (AD&D)

· Optional life insurance coverage for yourself, spouse, and/or children

· Employer-paid long term disability insurance

· Pre-tax (Flexible Spending) accounts for medical, dependent care, and adoption expenses

· 401(k) plan with company match after 90 days

· Employee Assistance Program (EAP)

· Wellness Program

· The Federal Public Service Student Loan Forgiveness Program

Become Part of Something Amazing!

If you're passionate about how marketing and communications can strengthen communities, support meaningful relationships, and advance a mission that changes lives, we'd love to hear from you. Apply today by sending your resume to HR@ccstcloud.org .

EEO/AA Employer

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