3rd Shift Operations Supervisor

ABM Industries • Charlotte, NC • 6d ago

Overview

Responsible for the third shift, custodial operation and administrative activities at multiple buildings within a large account. Supervises frontline staff to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees nightly inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.

Shift : Third Shift: Sunday-Thursday 9:00pm -5:30am

PAY: $22.00 - $24.00 Per Hour

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits:

ABM offers a comprehensive benefits package. For information about ABM's benefits visit: 2026 Recruiting Flyer - Staff & Mgmt (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Responsibilities

-Manage and provide leadership to Leads, Floor Techs, and cleaning staff assigned to the buildings.

-Assist with the training of the cleaning team

-Oversee cleaning operations in assigned building.

-Manage security of keys and access cards for the property.

-Report work orders for maintenance.

-Oversees quality of jobs and confirms completion with Manager. check supplies, equipment, and chemicals weekly.

-Complete order forms completely and accurately.

-Coordinate equipment usage and inventories.

-Manage daily employee lunches and breaks.

-Maintain daily shift report for managers.

-Perform basic administrative, payroll and Attendance functions (as required).

-Maintain communication with Account Managers to monitor and maintain optimum staffing levels.

-Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.

-Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance.

-Work with leadership to ensure all callouts are covered.

-Accommodate increased / decreased client staffing requests.

-Manage the No-Fault Attendance Policy.

-Performs other duties as assigned or requested.

-Ensure that services are performed as contracted and directed by account Project Manager.

-Troubleshoot potential problems and concerns.

-Enforce the company's quality control monitoring and safety programs at the assigned buildings.

-Conduct quality of service inspections at assigned buildings.

-Attend ABM training workshops when scheduled.

-Develop operational improvement plans and implements process changes within assigned buildings.

-Ensure compliance with company policies and procedures and all federal, state and local government regulations.

-Ensure that all paperwork, including terminations is submitted to the Project Manager in a timely manner.

-Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

-Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.

-Perform other duties as assigned - Job duties may be modified at any time.

Qualifications

-Good communication skills both written and verbal, bilingual in English and Spanish preferred.

-6 - 8 years of floor care experience is a hard requirement

-Working knowledge of OSHA safety regulations and chemical handling/storage procedures.

-Proven ability to manage a large team and/or staff.

REQNUMBER: 149735

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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