EWS Specialist II

Fifth Third Bank, N.A. • Cincinnati, OH • 2h ago

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: The EWS Specialist II is responsible for delivering solutions throughout Enterprise Workplace Services in pursuit of business requirements and objectives. This role will coordinate and execute tasks across the department that drive consistency and efficiency in order to achieve operational excellence and support department goals. EWS Specialists contribute to and support strategies and initiatives that are led by others.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always in doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for operational service continuity in assigned areas, and identifying opportunities for increased process efficiency.

Responsible for supporting Bank-wide expansion construction efforts, including (but not limited to) purchase order support, invoicing, reporting, reconciliation, and occupancy licensure research/application.

Generates various reports as requested, and reviews for accuracy. Provides reporting and analysis for EWS data to internal and external stakeholders.

Cultivates and maintains strong relationships with other team members and partners, and provides superior service with utmost professionalism.

Performs periodic quality checks of Outsourced Service Provider (OSP) work by auditing OSP PO creation, expense tracking, invoicing, and spend reporting.

Assists in expense tracking, invoice research and reconciliations.

Maintains files in compliance with EWS policies and procedures.

Documents processes and procedures pertaining to specific areas of responsibility.

Assists manager by providing recommendations with regard to specific processes and procedures.

Assists with special initiatives and projects as requested

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Bachelor's degree (or nearing completion of degree) in Business, Finance, and/or computer Information Systems or equivalent experience.

Minimum 2 years experience in business, finance, operations, and/or corporate real estate

Ability to collaborate and work as a team across multiple internal and external functions (HR, IT, Finance, partners and external vendors).

Highly organized and able to coordinate multiple projects simultaneously.

Excellent analytical and problem solving skills.

Excellent interpersonal skills as well as verbal and written communication skills

LI-EG1

EWS Specialist II

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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