Position Overview
We are seeking a detail-oriented and motivated Accounts Receivable Assistant to join our team in a fully remote capacity. This role is responsible for supporting day-to-day AR operations, including cash application, account reconciliation, and managing customer accounts. The ideal candidate will ensure accurate processing of payments, assist in resolving discrepancies such as short pays and chargebacks, and collaborate cross-functionally with teams including Sales, Operations, and Finance. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working independently, and values accuracy, organization, and strong communication.
Key Responsibilities:
Cash Application & Invoice Management
Accurately post customer payments-including ACH, wire, lockbox, credit card, and check transactions-on a daily basis.
Apply payments to the appropriate invoices and research any unapplied or unidentified cash.
Process customer credits, adjustments, and chargebacks according to established workflows.
Maintain and reconcile AR clearing accounts to ensure timely resolution of open items.
Customer Account Maintenance
Prepare and send customer statements after each payment cycle and at month-start.
Monitor customer accounts for overdue balances and assist with follow-up communications.
Update customer records, remittance information, and documentation in AR systems.
Assist with setting up new customer accounts and ensuring proper billing details are recorded.
Dispute and Chargeback Support
Review customer claims, deductions, and chargebacks for accuracy.
Assist in gathering backup documentation to resolve disputes.
Support the AR Manager in researching variances between invoice amounts and customer payments.
Work with internal departments (Sales, Customer Service, Shipping) to resolve customer issues.
Reporting & Reconciliation
Assist with daily, weekly, and monthly AR reports, including aging summaries and cash posting logs.
Support month-end close by preparing reconciliations, summaries, and adjusting entries as needed.
Organize and maintain documentation for audits and internal controls.
Administrative & Cross-Functional Support
Prepare spreadsheets, reports, and transaction summaries as requested.
Support other AR team members during peak periods, vacations, or month-end close.
Perform other duties assigned by the AR Manager to support departmental goals.
Required Qualifications
High school diploma or equivalent; associate's degree in accounting or business preferred.
1-2 years of accounting, billing, or AR experience preferred.
Understanding of basic accounting principles related to AR and cash application.
Proficiency with Microsoft Excel (VLOOKUP, PivotTables a plus).
Experience with ERP or accounting systems (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics).
Key Skills & Competencies
Strong attention to detail and accuracy in data entry and reconciliation.
Ability to work independently and meet daily deadlines.
Excellent communication and customer service skills.
Organized, reliable, and proactive in identifying discrepancies.
Ability to handle confidential information professionally.
Physical Demands
Sitting, remote role
Position Type and Expected Hours of Work
Hours of operation: 8:00 AM - 5:00 PM EST
Fully remote position
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Us
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
What We Offer
Generous benefits including PTO and paid holidays
401(k) with company match
Paid parental leave and transition back to work benefits
Company HSA contribution
Discounted GN Group products
We Encourage You to Apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferable skills. We highly value a mindset, motivation, and energy that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We Are Committed to an Inclusive Recruitment Process
GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling people to hear more, do more, and be more than they ever thought possible. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today.
Pay Transparency Notice:
The hourly pay range for this position is estimated to be between $45,000 and $52,000, depending on location, experience, skills, and internal equity. Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. GN participates in E-Verify. View the E-Verify poster here (https://www.e-verify.gov/sites/default/files/everify/infosheets/E-VerifyPlusInformationSheetforEmployers.pdf) . View the Right to Work poster here .
Disability Accommodation
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online.
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
The GN-owned brands that are responsible for bringing these technologies to life:
Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)
Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)
Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)
Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .
We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!
