VONA Operations Coordinator

Axiom Medical • Daphne, AL • 1d ago

About Us: At VONA, we are passionate about making a difference in the world of case management. Our team is committed to operational excellence and delivering exceptional administrative support that ensures our services are efficient, accurate, and client focused. We are seeking a highly dependable and detail-oriented Operations Coordinator to join our team and support our mission of service and impact.

Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Operations Coordinator is responsible for managing critical intake, documentation, and communication workflows. This position requires a high level of independence, discretion, and attention to detail. You will play a key role in maintaining the accuracy and integrity of our case management systems while supporting cross-functional administrative operations.

Based in our Daphne Alabama office, this role is not just about operational readiness; it is about making a meaningful impact on the lives of those we serve.

Core Responsibilities:

This role requires initiative, precision, and the ability to manage multiple administrative functions:

Deliver administrative support across multiple functions as designated and/or needed.

Maintain data accuracy and consistency across all systems.

Monitor and process incoming correspondence, ensuring timely routing and proper documentation.

Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.

Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.

Manage the Letters inbox, including mailing documents and logging expenses.

Complete unattached email matching within CAPS.

Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.

Review and distribute CC reports.

Assist with incoming calls and provide general administrative support for the home office team.

Cross-train on additional duties to provide backup support and ensure continuity of operations.

Qualifications:

Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.

Strong organizational and analytical skills with a high attention to detail.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Excellent written communication and interpersonal skills.

Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.

Why VONA: We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management industry. We offer a collaborative and supportive work environment where your expertise and dedication will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact.

VONA is an equal opportunity employer and values diversity in the workplace.

Similar Jobs

Teller Retail Banker

Woodforest National Bank • Daphne, AL • 2h ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

2h ago

Go to Apply

RETAIL STORE ASSOCIATE

SAS Shoemakers • Foley, AL • 2h ago

Retail & Hospitality

PART TIME SALES WORKERS Foley, AL, US Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier Am...

2h ago

Go to Apply

Home Health Registered Nurse Case Manager

CenterWell • Daphne, AL • 11h ago

Hospital & Medical

Become a part of our caring community As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their h...

11h ago

Go to Apply

Home Health Physical Therapist

CenterWell • Foley, AL • 11h ago

Hospital & Medical

Become a part of our caring community As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By de...

11h ago

Go to Apply

Home Health Physical Therapist

CenterWell • Foley, AL • 11h ago

Hospital & Medical

11h ago

Go to Apply

CDL Truck Driver - Commercial

WM • Foley, AL • 14h ago

Trucking & Construction

Schedule: Monday-Friday with rotating Saturdays and occasional Sundays. Starting at 4AM. Starting Pay: $26.50/hr DOE. Experience: 5+ years of CDL experience highly preferred. What is the value of a WM job? The value of a...

14h ago

Go to Apply

Nurse RN

Diversicare Healthcare Services & Diversicare Ther • Foley, AL • 1d ago

Hospital & Medical

Overview Unlock Your Nursing Career Potential at Diversicare! Join Diversicare, where we prioritize the growth and success of our valued team members. Nurses play a pivotal role in our mission to enhance lives through ex...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Spanish Fort, AL • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Technical Sales

Chart Industries • Theodore, AL • 1d ago

Sales & Marketing

Technical Sales Location: Work From Home, XX - Home Office, United States, n/a Company: Chart Industries Ensuring Chart's Success... Chart Industries focuses on the design and fabrication of cryogenic equipment - Cooler...

1d ago

Go to Apply

Sr. Electrical Engineer

Hargrove Engineers & Constructors • Mobile, AL • 1d ago

IT & Engineering

Senior Electrical Engineer Greenville, SC (Primary) | Nationwide Opportunities Available Hargrove Engineers & Constructors is seeking an experienced Electrical Engineer to support complex industrial EPC projects acro...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.