Inside Sales Representative

Pettibone • Baraga, MI • 2d ago

Pettibone seeks an experienced Inside Sales Representative to join their Heavy Equipment/OEM Parts team in Baraga, Michigan.

If you like helping customers, enjoy the pace of sales, and can talk parts with confidence, you'll love this role supporting customers who rely on rugged, specialty heavy equipment to keep their operations moving. This is not retail. This is OEM heavy equipment parts---and you'll be the person customers count on for the right part, the right fit, and the right follow-through.

WHAT WE OFFER.

$22.00 -- $30.00 per hour starting pay based on your experience.

Medical, dental, vision and prescription drug coverage (employee and family plans available).

Health Savings Account and Flex Spending Account.

Company paid short-term, long-term, and disability insurance.

401(k) retirement plan with up to 4% company match.

Employee Assistance Program.

Full-time position with schedule flexibility (M-F 8am-4:30pm, T-F 6am-4:30pm, or M-Th 6am-4:30pm).

Great onboarding and training program.

WHAT YOU'LL DO. You'll own the full inside-sales cycle for parts---answering questions, quoting, closing, and making sure orders are accurate and on time.

Sales & follow-through. Meet or exceed parts sales targets by building and sending quotes, consistently following up to win orders, and spotting opportunities to grow existing accounts and bring in new customers.

Customer support & product guidance. Respond quickly by phone/email, provide accurate part details (pricing, availability, specs), and help customers identify the right parts for their equipment and application.

Order processing & coordination. Accurately enter orders, changes, and returns, coordinate with warehouse/shipping for smooth and timely delivery, and manage returns per process while keeping customers informed.

Relationship building: Build strong relationships with customers and key contacts, keep account notes and interactions organized and current, and strengthen loyalty through reliable follow-through and great service.

Stay sharp on the product: Maintain strong knowledge of OEM parts/applications, stay current on new products and industry trends, and proactively promote parts through phone calls and emails.

WHAT WE'RE LOOKING FOR. We're looking for someone who's comfortable in a customer-facing, sales-driven environment---and who can stay organized when things move fast.

High School diploma (or equivalent) required.

Strong customer service and clear communication skills (phone + email).

Comfort using computers daily (email, order entry, Outlook, Excel, and Word).

3+ years of parts sales experience, ideally in heavy equipment or a related industry, preferred.

Experience with CRM and order processing systems helpful.

ARE YOU READY to be the go-to for customers? Apply today at pettibone.hirescore.com

ABOUT US. You'll be part of a Heavy Equipment Segment of privately owned companies (ARDCO, BARKO, and Pettibone Traverse Lift) that build rugged, special-duty mobile equipment used in forestry, rail, recycling & scrap handling, construction, biomass, and oil & gas---across the U.S. and internationally. These are established brands with more than 50 years of success in their industries. The group is an affiliate of The Heico Companies, a family-owned parent company with 80+ businesses and 10,000+ team members.

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