The Senior HR Operations Generalist serves as a trusted HR partner within a complex, multi-shift union manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development. The Senior HR Operations Generalist plays a key role in supporting front-line leadership, strengthening plant culture, enabling operational performance, and driving continuous improvement.
Grounded in Saint-Gobain's Values and the TEC culture of Trust, Empowerment, and Collaboration, the Sr. HR Generalist fosters a workplace where employees are respected, informed, supported, and engaged. The role contributes directly to safety culture, operational excellence, and continuous improvement.
Employee Relations
Acts as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees.
Under the direction of HR, conducts thorough ER investigations and recommend solutions that reduce risk and reinforce fairness and respect.
Serves as a culture champion, fostering open communication, psychological safety, and trust.
Compliance
Strong understanding of employment law, policy interpretation, and compliance risk management.
Leads compliance activities such as audit preparation, recordkeeping reviews, and regulatory reporting.
Ensures HR practices align with legal standards and Saint-Gobain Values, empowering leaders to make informed decisions.
Frontline Leadership Support
Actively participates in Gemba walks at manufacturing sites to observe operations, engage with employees, and gather insights on workplace culture and employee needs, contributing to continuous improvement initiatives and fostering a collaborative environment.
Collaborates with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development.
Acts as a strategic partner to frontline and midlevel leadership on workforce strategy, staffing, performance, and employee development.
Coaches leaders on effective communication, accountability, corrective action processes, and change leadership.
Supports the plant's leadership capability by reinforcing TEC behaviors that strengthen collaboration and empowerment.
Talent Acquisition
Supports recruiting activities for hourly and early career salaried roles, including job postings, screening, interview coordination, and selection.
Partners with plant leadership on proactive workforce planning and talent strategies.
Oversees onboarding effectiveness and drive improvements that enhance new hire engagement and retention.
HR Metrics
Owns HR data integrity at a site level -(turnover, attendance, staffing, and ER trends).
Presents data driven recommendations to improve workforce stability, engagement, or efficiency.
Uses metrics to identify workforce patterns and to influence strategic decisions.
Collaboration & Cross Functional Partnership
Works closely with Operations, EHS, Finance, Payroll, Corporate HR, and other partners to align HR actions with business priorities.
Supports or facilitate training, engagement, and recognition programs that strengthen culture and employee connection.
Operates both independently and with direction from HR in managing priorities, investigations, and projects with minimal supervision.
Requirements:
Bachelor's Degree in Human Resources, Business, Industrial Relations, or related field preferred.
3+ years HR experience in a manufacturing or industrial environment required. Union experience preferred.
SHRM SCP or SPHR certification preferred.
Knowledge of employment law, HR strategy, and front-line leadership support required.
Effective communication, coaching, facilitation, and relationship building skills required.
Demonstrated ability to influence leaders, manage complex ER situations, and lead HR initiatives required.
Proficiency with HRIS and Microsoft Office required.
UKG/Kronos experience preferred.
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CERTAINTEED
Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings.
A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com-
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Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNAHRCompliance@saint-gobain.com .
Saint-Gobain is committed to helping you and your family be well in all aspects of your life.-
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Be Well, Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.-
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Health and Wellbeing -- Supporting your wellbeing, to thrive in life and work. -
-- Medical, Prescription Drug, Vision, and Dental Insurance -
-- Healthcare Saving Account and Flexible Spending Account options -
-- LiveWell Wellness Program -
-- Employee Assistance Program (EAP) -
-- Paid Time Off and Paid Parental Leave-
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Retirement and Protection - Helping to make the future life you want a reality. -
-- 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan -
-- Company-provided Life Insurance, AD&D, Short-Term Disability -
-- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance -
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Additional Benefits -- Helping shape the experience and impact you want:-
-- Commuter Benefits -
-- Group Legal -
-- Identity Theft Protection -
-- Auto and Home Insurance -
-- Pet Insurance and Discounts -
-- Back-up Child and Elder Care -
-- PerkSpot Employee Discount Program -
-- Volunteer Day -
-- Tools Allowance -
-- Company-issued steel-toe shoes and safety glasses
