Retail Personalization Product Manager

Apple • Cupertino, CA • 4h ago

Weekly Hours: 40

Role Number: 200652938-0836

Summary

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

Description

As a Product Manager on our team, you'll be a part of diverse and supportive team that ensures our technology fulfills Apple's vision of enabling employees to deliver the best Retail experience in the world. You'll partner closely with Engineering, Design, Store Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores. Our Personalization team focuses on supporting our employees by surfacing relevant product recommendations, customer insights, and creating dynamic workflows to make the shopping experience as seamless and curated as possible.

Minimum Qualifications

3+ years of dedicated Product Management experience with a proven track record of owning and delivering product roadmaps from ideation to launch and ongoing support.

Experience working with engineering teams to develop tools and technology that align with business and customer experience goals.

Expertise writing detailed business requirements intended for software engineering and UI/UX design.

Experience gained within a retail, consumer products, consulting, or SaaS company is required.

Preferred Qualifications

Experience leading complex technology projects from conception to delivery, including global enterprise-level mobile and web applications, in fast-paced environments. Proven expertise in navigating the full development lifecycle, resolving issues, and applying user experience and interactive design methodologies.

Expertise writing detailed business requirements intended for software engineering and UI/UX design; demonstrated success prioritizing work into Epics, User Stories, and writing Acceptance Criteria.

Demonstrated ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions.

Strong communication and collaboration skills, with demonstrated success prioritizing features, coordinating schedules across platforms, and clearly communicating with partners on roadmaps, delivery status, and change management details.

Demonstrated ability to leverage data analytics, A/B testing, and other quantitative and qualitative methods to inform product decisions, optimize features, and drive user engagement and business growth.

Demonstrates Apple's values of inclusion and diversity in daily activities.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

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