Restaurant Server

Double Eagle Hotel and Casino • Cripple Creek, CO • 1d ago

SUMMARY: To serve food and beverages to CUSTOMERS as promptly and as courteously as possible. To develop, maintain and enhance positive relations with all CUSTOMERS and STAFF MEMBERS. To perform all duties in compliance with safety standards, health standards and the Colorado Limited Gaming Act.

DUTIES AND RESPONSIBILITIES:

Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.

Serves food and beverages to customers as promptly and as courteously as possible. Servers will wait on tables, pre-bus and bus tables, perform side duties, and empty bus carts as needed and directed.

Develops, maintains and enhances positive relations with all customers and staff members.

Performs all duties in compliance with the Colorado Limited Gaming Act.

Wears and maintains all uniforms. Uniforms must be cleaned and pressed, nametags must be worn at all times, no strong smelling perfumes, cologne, etc, hands must be clean and shoes must be clean.

Alerts supervisor of any concerns regarding the quality, selection and variety of all food and beverages.

Complies with established security policies and procedures.

Performs other duties, including special projects, as needed and directed.

Demonstrates a good working knowledge of all Lombard's food and beverage outlets and products. Is able to answer customer's questions concerning the same.

Communicates and maintains performance standards for interaction with customers. Acts effectively to anticipate reduce or eliminate complaints from customers.

Under No circumstances shall tables remain dirty after the customer has left. All tables shall immediately be reset.

Help your busser to turn over tables as fast as possible. If there is no busser-you must bus your own tables.

Communicates and cooperates with other departments to ensure best possible GUEST satisfaction.

Is a TEAM PLAYER, performs all duties and responsibilities as a team.

Servers must work as a team-help fellow coworkers as needed and directed.

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