Retail Security Officer

Securitas Security Services USA, Inc. • Colorado Springs, CO • 13h ago

Retail Security Officer - Full Time - Falcon, CO (May not be accessible by public transportation due to shift and location)

Conveniently located close to Highway 24 and Woodmen.

Wage: $18.62/HR

Available Schedule: Sun - Thurs: 3PM - 11PM

Do you have a retail customer service background?

Then this is the perfect role for you!!

Join our team at Securitas Security where you will have the opportunity to serve your community while receiving elite training in safety and security. We are seeking customer service driven individuals for retail security positions. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company.

Come Grow With Us & Apply Today!!

What We Have To Offer:

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.

Virtual Medical Appointments With Telemedicine.

Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay!!

Employee Assistance Program.

DailyPay Access Program!!

Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!

What You Can Expect:

Greet customers, client employee's, client, and aid as needed.

Conduct internal patrol when needed to check for unsafe conditions, hazards, security violations, blocked ingress and egress, mechanical problems, unauthorized persons, inspects grounds using appropriate equipment and protective gear.

Monitor entrance/exits and provide guidance to customers, and/or vendors.

Complete daily activity (DAR), incident reports and logs via Securitas and client systems.

Provide an atmosphere in which all customers, client employees, client, and Management know their needs are being met.

Present a good image to client, public, and Management.

Operates in a calm manner and directs persons who cause disruption to leave property.

Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.

Observes and reports incidents or suspicious activity to Asset Protection, Company Management, or public safety authorities as appropriate for the circumstances and/or as required by the site.

Acts to ensure that all property removal is conducted within appropriate policy requirements and in accord with client standards.

Carries out specific tasks and duties of similar nature and scope as required for assigned site."

Basic Requirements:

18 years of age or older.

High School Diploma, GED, OR ability to complete the GED program within 6 months.

Security, Law Enforcement, or Military experience a plus!!

Must be able to interact with a wide range of customers in a calm and professional manner.

Must have great attention to detail and have the ability to remain alert throughout the duration of the shift.

Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.

All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Understands the nature of customer service and interactions with the public.

Must have Swing or Grave shift availability.

Must be reliable, accountable, punctual, and have a strong work ethic.

Conflict resolution and de-escalation skills a plus.

Must be able to interact with and greet customers, client employees, or client in a positive manner, while maintaining excellent customer service.

Intermediate computer/technology skills needed to ensure completion of daily activity reports, and logs via handheld devices, and ability to report alarms via telephone.

Must have excellent customer service and interpersonal communication skills to assist public, client, and Office Management.

Must be open to communication and feedback from client, and Office Management.

Must be able to adhere to 15 minute, and lunch breaks.

Must be able to work in a team environment to ensure site/organizational goals are achieved daily.

Must be able to remain organized and professional.

Must be able to learn and adhere to security operations.

Must provide high quality customer service in-person, via radio, and over the telephone.

Must be able to obtain Colorado Springs Guard Card license and maintain it every year.

Must be able to attend in-person interview, and in-person orientation in Colorado Springs if hired.

Long periods of standing required.

EOE/M/F/Vet/Disabilities

AF-NCRM

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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